Dee
Let me be clear
Let me be clear, the product did NOT work for my printer. But after complaining to multiple people, they issued me a full refund.

Shop laser printer toner cartridge & inkjet printer cartridge with best discounts. Find the best savings and excellent quality at True Image.
True Image US (trueimagetech.com) has 233 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Office Space & Supplies · San Jose, California
Excellent

Office Space & Supplies · Irvine, California
Excellent

Office Space & Supplies · Riverside, California
Excellent
Office Space & Supplies · Livermore, California
Excellent
Showing 20 reviews with 4 stars · Clear filters
Dee
Let me be clear, the product did NOT work for my printer. But after complaining to multiple people, they issued me a full refund.
Sharon
True Image US did a great job around January 2025. Something went wrong with one cartridge, and they immediately corrected it! At that time, my order did note include an updated chip for Canon compatibility. I'm ready to order again. I hope their ImageClass Canon cartridges will now have a chip for compatibility.
Response from True Image USJun 1, 2026
Hello Sharon, Thank you for your important feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team
Sherman L.
Have used their inks for awhile and have been satisfied with them overall and especially at those prices.
Response from True Image USMay 18, 2026
Hello Sherman, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team
Clarisse S.
it took a while until they got in touch but then they replaced the product that did not work in my laptop and sent me new cartridges without charging me that proved to help. my laptop is printing now. so i am happy with my results. it took a little extra time so that is why i did not rate with 5 stars but still they wregood.
Response from True Image USApr 23, 2026
Hello Clarisse, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team
Alisa W.
Toner was good. But it prints better from an email than it copies. Don't copy too well. Colors are dull. Still happy with the product and price.
Response from True Image USMar 3, 2026
Hello Alisa, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team
Nancy S.
I am very happy with the end result of this purchase/ they kept sending me ink until my hp issue was resolved. Pleasant and friendly . Easy to email and contact. Just took awhile to get the right product.
Response from True Image USMar 2, 2026
Hello Nancy, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team
Karen B.
The shipping was fast. 3 out of 4 cartridges worked for my HP deskjet. The yellow I couldn't get to work but the others were fine. Great savings.
Response from True Image USDec 29, 2025
Hello Karen, Thank you for your important feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team
Calvin M.
Your website was helpful in verifying compatibility to my original HP model. The order fulfillment was nice and seamless. Followup and delivery tracking was very timely. Lastly, your product provided great value!
Response from True Image USDec 8, 2025
Hello Calvin, Thank you for your important feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team