True Image USReviews of trueimagetech.com

Response from True Image USJun 9, 2025

Hello Y. Adams, Thank you for your important feedback. We would like to apologize for the negative experience that you had with your recent purchase. We have reported your problem to relevant departments so as to help them continuously improve product quality and customer experience. Your order was delivered successfully on May 27, and we appreciate your patience. If you experience any issues with the toner after you’ve had a chance to use it, please don’t hesitate to reach out to us. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team is ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USJun 2, 2025

Hello Ira, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USJun 2, 2025

Hello Jo, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USJun 2, 2025

Hello Customer, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USJun 2, 2025

Hello Yevgeniy Voychenko, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USMay 15, 2025

Hello Mark, Thank you for your important feedback. We would like to apologize for the negative experience that you had with your recent purchase. We have reported your problem to relevant departments so as to help them continuously improve customer experience. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If any cartridges fail to perform within their lifetime, we will provide tech support, free replacements or full refund unconditionally. Therefore, please don’t feel upset and give us a chance to fix the problem. We will do our best to make you a happy customer again. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USMay 5, 2025

Hello Forrest, Thank you for your important feedback. We would like to apologize for the negative experience that you had with your recent purchase. We have checked the tracking information for your orders: – Order TI42222 was successfully delivered on May 3, 2025. – For order TI42202, the item is currently out of stock and is expected to be restocked on May 15. We previously sent an email to inform you of this update. Please kindly reply to let us know how you would like to proceed. We sincerely apologize for any confusion or inconvenience caused. If you have any further questions, feel free to contact us anytime. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team

Response from True Image USApr 28, 2025

Hello McCleer, Thank you for your positive feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team