TruefacetReviews of truefacet.com

AWESOME customer service. Very EASY and SMOOTH transaction. All questions and concerns answered quickly and efficiently. Do not hesitate to use this service!

The ring was perfect and arrived quicker than expected. It was packaged very well. The customer service is fantastic. Truefacet was less expensive than eBay!

I purchased a Franck Muller ladies watch through True Facet and am thrilled with both the watch and with their customer service. The watch was listed in mint condition and it arrived exactly as it was pictured and described, and two days early! Rachel assisted me in the selection of the watch as I was deciding between a few different models and she was so helpful. My watch is beautiful.

Tops in customer service and authenticity. Highly recommend hands down compared to other consignment sites. Excellent management and staff with great customer service.

I ordered a watch for my wife's birthday regular shipping because the window given was enough time to get here. When it was the last day of the shipping window and still no package I reached out to the customer service contact via email. Ian quickly responded, found a tracking number and long story short the watch came in time. I run a service company and did not expect that from an online dealer I never met or spoke to. Very pleased and would recommend.

After a bad experience buying at another pre-owned watch website that merely connects buyers and sellers, I tried True Facet because they get the item from the seller, authenticate and check it, and then send it on. The process worked perfectly and I am so happy! Plus the lifetime guarantee of authenticity was a big reassurance. I would buy from them again!

The watch is lovely and sophisticated and was beautifully packaged. Rachel was incredibly helpful, following up with me. She was kinda and because of her, I know I will buy from True Facet again.

I was thrilled with my watch; it appeard brand new. The price was also excellent. Customer service was excellent and very helpful. I will be a repeat customer.