Fromex True Black & WhiteReviews of trueblackandwhiteprints.com

i highly recommend that they work on their customer service and greatly improve salesmanship of giving options and giving good advice before the final print or mounted and framed.... Earning their customer for repeated business. John you heard me question about my own print. Why didn't you ask me then if I need a reprint before mounting it? Yes you did the work expedient. I did send you an email not to mount it just yet because I had second thoughts and wanted to cancel out, so I can do the rework on the photograph before mounting it...What hurt me the most, you tried to sell pitch me to reprint it in gloss-paper because it had orange pill on gatorboard and you use it as a rebuttal. It seems you played on my emotions and finally you gave me an advice which would cost me more money to redo the work. I wish only that you have gave me advice up front. And hopefully we can learn from these mistakes... Communication is key if you have the knowledge of printing mounting techniques that might benefit to us photographers/end users. John you got to tell yourself, can it benefit them or detriment them as a prospect so I might keep them as a client? And how can I satisfy their needs and earn their business for profitability and Word of Mouth?

I have always had great experiences with Fromex. I utilized their services in Belmont Shore for the last four years, and was always impressed with the competency, courtesy and professionalism of the staff; usually, I needed photo files enlarged and reproduced for framing. My recent contact with Fromex was over the phone, and the person I spoke with was patient in explaining that the photo file that I submitted for reproduction did not have enough pixels to reproduce an image with any kind of reasonable resolution. She was extremely kind and gave me information that was helpful.

I have been a Fromex customer since 1997. I began coming into their Belmont Shore be location when I was taking a photography class back in college. Now I'm living in Oregon and I use their online services. Their commitment to excellence is what keeps me coming back year after year. Great customer service and superb quality control.

Excellent quality; prompt and reliable service. This was my first time ordering from Fromex True Black & White, and I was very impressed.

Great photo of my daughter and her new husband in b&w, and incredibly fast delivery.

Quick, simple, efficient, and affordable...what's not to like?

Very good service and quality! Will definitely order again! Thank you!!

I couldn't find anyone I thought would do a good job printing my B&W pictures locally so went to Fromex and was pleased with the results. The high quality prints were mailed to me the next day but took a week to get to NC from CA, so if you don't live in CA and aren't in a great hurry, I would definitely recommend Fromex.