Fromex True Black & WhiteReviews of trueblackandwhiteprints.com

The enlargements were dark, and murky, and not at all like the images on screen. In particular, the whites were dark, and not bright white. While I know that there is some loss of dynamic range when going from screen to images, this was awful.

Cette entreprise est une bande organisée d'escrocs et de voleurs. Résultats le nid de frelons est toujours là et pire qu'avant pour la modique somme de 180 euros. Ils m'ont demandé entre 400 et 600 euros pour finir l'intervention. Une autre entreprise vient mercredi avec le matériel adapté pour 145 euros. J'exige le remboursement mais ils font les morts maintenant. Cest une honte de profiter de la détresse des gens cest leur entreprise qui devrait etre irradier et enfumer

So far I am having very little response from this company. I have emailed the company 3 times and also instagram messaged and no one is responding. Has anyone else had this experience. So far I’m disappointed with the customer service or lack of it. I’m hoping this attempt with work now.

I have tried this place 3 times. EVERY time my prints are delivered they have finger prints, creases in the prints, or are damaged in some other way in the shipping process because of POOR packaging. This most recent order has all 3 problems stated above. I would give zero stars if it was possible. Definite my LAST order.

i highly recommend that they work on their customer service and greatly improve salesmanship of giving options and giving good advice before the final print or mounted and framed.... Earning their customer for repeated business. John you heard me question about my own print. Why didn't you ask me then if I need a reprint before mounting it? Yes you did the work expedient. I did send you an email not to mount it just yet because I had second thoughts and wanted to cancel out, so I can do the rework on the photograph before mounting it...What hurt me the most, you tried to sell pitch me to reprint it in gloss-paper because it had orange pill on gatorboard and you use it as a rebuttal. It seems you played on my emotions and finally you gave me an advice which would cost me more money to redo the work. I wish only that you have gave me advice up front. And hopefully we can learn from these mistakes... Communication is key if you have the knowledge of printing mounting techniques that might benefit to us photographers/end users. John you got to tell yourself, can it benefit them or detriment them as a prospect so I might keep them as a client? And how can I satisfy their needs and earn their business for profitability and Word of Mouth?