T. Rowe PriceReviews of troweprice.com

Retirement services team is completely inept. They’ll pleasantly tell you all kinds of misinformation like, if you authorize us to lock your account to investigate where an unauthorized verification text came from the process will take 24-48 hours and then we will unlock the account. Two weeks later they’ll call you to tell you no fraud was found and to send them a notarized letter certified mail to regain access to your account. Non stop lies because the reps make up answers when they have no idea what the answer is.

I’m extremely disappointed with my experience at T. Rowe Price. I requested a rollover back in July and kept following up every two weeks. Each time, I was told to check with the other party and even that a new check might need to be sent. After months of frustration, I just found out they never sent the check in the first place. That means I was misled the entire time. Right now, I’ve been sitting on hold for 45 minutes waiting for a supervisor to explain why this happened. This level of negligence and lack of transparency is unacceptable. If you value your time and money, be cautious about working with them.

As can be seen from the previous reviews actually getting something from a cal agent is not necessarily easy. But today I was helped by Claire Pew. What a different experience. She listens, asks and then does and if she does not know she asks and gets back to you!! Well done Claire and what a good hire

Trowe price are theifs. I had a package that they paid for with my money. They bought shipping label 30$. There was a sorting error and my mail wasn’t received on top do you ups error. UPS said they must pay the purchaser back (troweprice) and then I get refund through Trowe. Terow said there policy says if ups error we are not responsible. The executives said nope nope nope. So I said I am filing police report against Terow because someone is steeling millions that way., I called cops and have pending minor theft

My account was closed without my permission and thousands of dollars in fees were applied. I recieved a check in the mail with the proceedings. The tax burden will be more than I can bare. I can't tell you how devastating this is for me. Now I have to wait until someone calls "to resolve the issue" and it could be days from now.

T.Rowe Price is installing a new dashboard when a client logs in. At the moment there is the option to use the "older" legacy dashboard but I am told they have made the decision to phase it out in the near future. There is no advantage that I see to installing a new dashboard - just makes it difficult for us to try to figure out how to navigate it. The "old" one works just fine but management has been insensitive to my request to allow the legacy dashboard as an option.

trying to settle my deceased Mother's estate. Their life events coordinator only called once and left a message. Trying to return her message her by phone or email has resulted in silence. No responses. This after four weeks of attempting to get answers so that I can submit what they say they need. Calling their help line: they are very polite but no action results. Still no responses. I have investments of my own in other firms, who are much more responsive. I do not recommend T Rowe Price.

Matthew McGraw was awesome and very helpful!! Walked me through everything and had plenty of patience!!! Awesome to work with and very understanding!!! Thankyou!!!!