trotpets.comReviews of trotpets.com

I purchased the medium size puzzle bowl for my 30lb dog. The quality is really nice and durable. I would like to order a large puzzle bowl for my other dog but the cost is the only part holding me back.

The most sturdy and beautiful bowls! They look elegant, but they are so durable. They stay put while the dog eats and are super easy to clean. Love them!

Amazing !!!!

i ordered 2 bowl expensive set with 1 slow eating bowl. i received 2 water bowls & broken lid. when i requested exchanging the bowl & supplying a new lid, i was denied at first. then they were rather rude in their response, telling me that if the item is not returned perfect I would not be getting a full refund.I told them I never used the bowl, am still waiting for a response. awful customer service. Hate doing business with unkind people.

I placed an order on December 29 and received a confirmation email indicating that my order was received and my credit card was charged. As of today, I have not received the order. I have attempted to contact the company multiple times, including sending three emails to their customer service email provided and submitting several messages through their live chat feature. I also reached out to their logistics provider, who was unable to supply a direct contact or phone number; however, the representative did take my order information and offered to attempt to look into the issue. Given the lack of response and the fact that the stated 3–7 day shipping timeframe has long passed, I am increasingly concerned that I may have been defrauded. Based on my experience, I do not recommend ordering from this website due to the absence of effective customer service and the failure to deliver the purchased product.

great product love the dish and water bowl set with magnetic tray and stand Schayla loves it too. company very easy to work with. ordered received in 2 days

I live the bowls.

Very impressed with product and quick delivery. I really wanted to slow down my 6 month old Sheltie puppy but didn't like the 'mats' that were plastic. It looked like the edges were sharp and might hurt a tender puppy tongue. I wanted stainless steel like my other bowls and this fit the bill. Glad I found you!