C F.
Quality is poor
Quality is poor. The mat does not sit flat on the wood table. The table wobbles from side to side. Very overpriced for low quality product. Two stars because the bowls are nice but everything else dissapointed.

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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C F.
Quality is poor. The mat does not sit flat on the wood table. The table wobbles from side to side. Very overpriced for low quality product. Two stars because the bowls are nice but everything else dissapointed.
Jennifer M.
Excellent products (puzzle bowls are super high quality, beautiful, and definitely slow the dogs' eating down)! Delivery was also super fast!
Erin G.
Very responsive and patient! Their product is wonderful and my dog is very happy with her new set up!
Response from trotpets.comSep 24, 2026
Hi Erin — thank you! So glad we were responsive and patient, and that your dog is very happy with her new setup! That's wonderful to hear. Really appreciate your support — we're a small family business. Happy to send a friends and family discount your way if you'd like one! — Trot Pets
PATTI JO G.
Went well. Bit expensive but my babies are worth it. Easy to clean with small brush.
Response from trotpets.comSep 24, 2026
Hi Patti Jo — thank you! Glad it went well, and that your babies are worth it (they always are!). Good to know they're easy to clean with a small brush. Really appreciate your support — we're a small family business. Happy to send a friends and family discount if you'd like one for next time! — Trot Pets
Amanda S.
I had an issue with a stand and was sent a replacement. My replacement was sent with no legs (just the top board) and they promptly sent a complete set. Thanks for great customer service!!!
Response from trotpets.comSep 24, 2026
Hi Amanda — I'm sorry about that. Getting a replacement with no legs is frustrating — that's not how it should arrive. Send me your order number and I'll get you the missing legs (or a complete replacement) right away. We're a small family business so I'll get back to you ASAP. If we make it right, would you be willing to reconsider your rating? — Trot Pets
Chelsea B.
I never received my order due to a shipping issue. When reaching out to get a replacement I never received a response. I’m still waiting….
Response from trotpets.comSep 24, 2026
Hi Chelsea — I'm so sorry. Never receiving your order due to a shipping issue is bad enough, and then not hearing back when you reached out is just not okay. I apologize. We're a tiny family business (just a couple of us), which is the honest reason we missed you, but not an excuse. Send me your order number and I'll track it down and get you sorted — replacement or refund — and get back to you ASAP. — Trot Pets
J R.
I absolutely love these bowl sets. The table is sturdy and easy to put together. Tray locks onto table and doesn’t sip. Super easy to clean! My old dog bowl table would collect water and was such a mess to clean. Bowls are magnetic and stay in place. Also, the colors and sizes are perfect! I have a medium set and a large set for my two dogs. The medium bowls fit on the large table pad as well. Highly recommend
Response from trotpets.comSep 24, 2026
Hi there — thank you! Absolutely love hearing that you love the bowl sets! Glad the table is sturdy, easy to put together, and the tray locks on properly. Really appreciate your support — we're a small family business. Happy to send a friends and family discount your way if you'd like one! — Trot Pets
Gretchen
Bought 2 , 1 for each of my large breed dogs. Love everything about the product just wish the pedestal would be more heavy duty. One did seem more solid and stable than the other.
Response from trotpets.comSep 24, 2026
Hi Gretchen — thank you! So glad you love everything about the product for your two large breed dogs! I hear you on the wish — if you send me your order number, I can see if we have an option that might work better. We're a small family business so I'll get back to you as soon as I can. Really appreciate your support! Happy to send a friends and family discount if you'd like one. — Trot Pets