Robin D.
I am SO happy that Trot Pets is back
I am SO happy that Trot Pets is back! I LOVE the products!
Response from trotpets.comJun 9, 2023
Thank you for the Feedback ... that is great to hear .. thanks again !!!

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Robin D.
I am SO happy that Trot Pets is back! I LOVE the products!
Response from trotpets.comJun 9, 2023
Thank you for the Feedback ... that is great to hear .. thanks again !!!
Angie S.
Bowls are great quality and arrived fast
Response from trotpets.comJun 9, 2023
Thank you for the Note ... we appreciate the feeback .... thank you again !!!
Christina R.
Prompt shipment, and great communication. While the first tray that was purchased did not fit, the replacement that was sent out worked like a charm
Response from trotpets.comJun 9, 2023
That is great to hear ! So happy it all worked out ... thank you very much for your support ... it means a lot to us !
Gerard
Sent the wrong size and haven’t responded to email for a week.
Response from trotpets.comJun 9, 2023
Hello - we are sorry to hear this ... we will email you right away to try to solve the issue. We currently only have medium size bowls and mats but we would be happy to exchange the stand if we sent you the wrong height. Likewise, if you would like to exchange the bowls and mats we will have new sizes (small and large) in the coming months. Thank you !
Sandra A.
Purchase online was easy. Product was mailed and received in a timely fashion.
Response from trotpets.comJun 9, 2023
Thank you ! Very happy you received it in a timely fashion ... thanks again !
Heidi
Love the color and the look. Great quality dishes and my dog has been eating a lot slower which is great for her digestion.
Response from trotpets.comJun 9, 2023
Thank you very much for the feedback and kind words. We love the yellow as well ! Thank you again !
Anita C.
Love the design it is a perfect size for my dogs. I thought having the magnet bowls would keep the bowls in place. My Shih Tzu pushes the dog food dish off the mat and across the floor.
Response from trotpets.comJun 9, 2023
Thank you for the feedback ... we are using industrial magnets and have had very good success with the bowls staying in place in our test center ... we completely understand your Shih Tzu is a strong pup and if you would like we are offering lifetime guarantee if you ever decide you want to return for a full refund. Thank you very much for your feedback and support. We really appreciate it !
VME
After a terrible first experience with previous owners of the company and a credit card dispute to get my money back, I received an email from new owners and a discount. I took a leap of faith and reordered 2 bowls. They were shipped timely and I received a very sturdy slow feeder. My dogs enjoy and I like that they are stainless and more sanitary than my previous plastic ones.
Response from trotpets.comJun 9, 2023
Thank you for the feedback ! And thank you for trusting us. It really means a lot and we are very happy to hear your dogs are enjoying the bowls. Thank you again !!!