Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.
Tropical Smoothie Café (tropicalsmoothiecafe.com) has 180 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Sherry F.
I went to the one at JTB and Phillips the wait was really long .There was alot of young volleyball players with us . They felt very uncomfortable the way the older African American manager was Staring at them . He was rude yelling saying inappropriate stuff 😒. Looked sweaty and dirty.. Food was not good at all melted smoothies, smashed food
Nabila S.
I waited here for about 40 minutes and people kept coming in and getting their food before me.
Latoya T.
Great customer service, friendly and clean environment. Best smoothies, tropical dragon passion is the best!! I come here at least 3 times a week.
Camille C.
I am writing to express my extreme frustration regarding an unresolved issue with an order I placed on June 15 via the Tropical Smoothie app (Order #35991998104141824). The order was never delivered, despite the app marking it as completed. I have taken the following steps to resolve the issue: Called the store multiple times – no answer. Submitted three online complaints. Called customer service multiple times and was promised follow-up, which never happened. To be clear: No delivery occurred. There is no photo evidence of delivery from DoorDash. I have security cameras, and no one ever came to my door. I have been more than patient, but this is absolutely unacceptable. I am requesting an immediate refund to the original payment method. Please do not delay this matter further.
Claire C.
We went to tropical smoothie Café today and there is this really kind girl. Her name is Leah and if you ever have Leah, she is the best so if you have Leah ask her how her day is and say that to girls love and appreciate her.❤️❤️❤️❤️❤️❤️
MF
Went into Tropical Smoothie in the morning. Only person in there. Girl was not feeling it today. Why doesn’t any of the people that work there never ask for your phone number so they can promote the reward program, because the employees don’t care. At least that’s the impression it makes and so the attitude.
Mrss_ B.
Hello my name is DaZarriah Malloy. I sent my coworker to fire house sub to purchase me a salad because I was busy at work around 10:18 am but she came back with tropical smoothie. When I went over to tropical smoothie to let them know that this was the wrong purchase I was told by the manager disrespectfully that I couldn’t receive my money back but she would take the food back. She told me that “ I’m not getting any money back but I will take the food and to leave the establishment before she do something to me”. I was very scared for my life and she also told that “ I’m not getting a refund so get the f out” I felt very threatened!
LaurieB
Ordered a smoothie online to be delivered. They apparently ran out of the smoothie I ordered, but charged me anyway and refused to refund me. Not happy at all. Did not even offer a free smoothie next time I go in. The manager refused to help me. I will no longer be going to this restaurant. There is no way on the app to dispute the charge. This is the Tropical Smoothie on Highland Rd in Waterford, MI.