Tropical Smoothie CaféReviews of tropicalsmoothiecafe.com

Absolutely terrible customer service. Completely unknowledgeable about their products. Blank stares

I tried this place at least four times the first three times I wasn't with my husband when he ordered, the last time I was. Tropical smoothie has a great concept however the staff needs training with Serv Safe standards. There is usually two workers in store. The cashier and deli worker both flip flop between cashing and making orders. When done no one goes to wash their hands never! When the guy went to do my order I had to tell him to please wash his hands. After this I didn't trust them at all. I went another two times when my husband ordered and it was the same thing. Along with that staff with no gloves just digging in the ingredients with bare hands and putting them in the blender. Any sickness they have will be passed on to consumers as these items are ready to eat and not cooked. Franchise owners need to check into standard at Orlando, miami and west palm beach locations.

I would give this place a negative 1 star. I never been here and won’t go back. I came in ordered a smoothie and the girl refused to take my 100 bill told me it was too big. It was 1:30 pm so if a company does not have change at that time why they in business. Even if I have money on a card I won’t be back. This is the flower mound location. Do not waste your time coming to this place. 12/19/2025

If I could give a zero star review instead I would. The location in Leland NC. I walk in, and stood at the counter for over 10 minutes waiting to order but none of the workers come. No one was inside but me. And 3 workers just stood around chatting with each other. Shit service. 11/6/25 @11:30

Hello, I visited Tropical Cafe in Arlington TX at 1108 N. Collins Street. I placed an order yesterday and went back today. Shanthi, Tim and Amber are terrific, I ordered breakfast with a smoothie. Fast service and very friendly. I will be back. Thank you, Shanhi, Tim and Amber!!

This particular Tropical Cafe in Sachse Texas is unique. The manager of this Cafe operation along with his staff go above and beyond expectations. I have been in a "customer first" management program all my life and the way you are treated by Majic and his staff meets all the criteria of a "CUSTOMER FIRST" operation. In addition, they take quality to another level with the preparation and deliver of the ordered item. This franchise deserves a gold star for the way the operate.

I go to this Tropical Smoothie often. I love the new apple pie smoothie with the cookies on top. The staff is friendly and makes my smoothie and food fresh and quick.

Tuesday 10/14/2025 I ordered a bahama mama that is the only one I love and get every time I am a rewards member as well. so i added supplements b12 and multivitamins i couldn't even finish my smoothie it was so nasty tasted like chalk not mixed up very well and also my smoothie was watery it went in the Garbage. so, upsetting and this is the third time this has happened to me at first i really thought it was my taste buds being off or something but nope not at all. this was at the panama city beach fl parkway location they need to do better