Tropical Smoothie CaféReviews of tropicalsmoothiecafe.com

The taste so natural really good I love so much

Best smoothie I ever had

The only reason why I’m giving it a one star review is because I can never understand the methodology of having to remember to remove sugar from an orange food. The options here should be simple add sugar if you want sugar to an orange sweet why do I have to remember to remove a 400 g cal sugar additive when it already comes sweet?. It makes no sense to me that you have to remember to remove the turbinado because it’s something that they already had making it an unhealthy option. Do yourself a favor change your message make it an additive if you want to add more sugar instead of having to remember to remove it. Dumbasses

Absolutely furious with my experience today. I ordered directly from Tropical Smoothie Café's App and they used DoorDash for delivery, and not only was my order never delivered, but it was also canceled without giving me a full refund. When I tried calling the store directly, no one even bothered to answer the phone. I then wasted over 40 minutes on the phone with Door Dash customer service, only to have the supervisor hang up on me. In the end, I had no lunch, wasted my entire lunch hour, and no resolution whatsoever. This is beyond unacceptable. I usually enjoy Tropical Smoothie Café, but after today, I’m disgusted with how poorly this was handled. No accountability, no customer care, and I’m left hungry and out money. Do better Fort Bragg/Ardennes and DoorDash!

Ordered from Store # VA042-Victory Blvd. Portsmouth, VA. Horrible service, the cashier has zero customer service skills. The manager did not come out until I requested him to, although he was standing in earshot of the conversation. The cashier did not properly take my order, missed one smoothie, no big deal, I asked her where is my Dragonfruit Smoothie, as sunday was the last day to receive the free smoothie. I ordered a smoothie for my husband and ordered mine drink as the free one. Some kind of way my Dragon fruit order was not captured, No Problem. I will pay the difference or whatever... NO Miss Junior Rude neck and head popping did not have enough customer service experience to just say, I'm sorry. Let me make your drink, the price will be ...... No, she preferred to lose the sale and be Nasty. Another customer inside who witnessed the exchange said," That's why I order online, they will ruin your day with the attitudes."

THIS RESTAURANT OFFERS HEALTHY BUT REALLY DELICIOUS FOOD, I STARTED ORDERING FROM THEM A FEW WEEKS BACK IN MY OFFICE AND HAVE BEEN SO HAPPY WITH THEM. I USUALLY ORDER VIA GRUBHUB BUT WILL NOT BE DOING THAT AGAIN AS THE ONLY ISSUE WITH FOOD I HAVE EVER HAD HAS BEEN DUE TO THEIR POOR DELIVERY AND RUDE INCONSISTENT DRIVERS. I CALLED AND SPOKE TO THE MANAGER AT TROPICAL THIS MORNING AFTER MY GRUBHUB GUY DELIVERED ICE COLD BREAKFEST DILLA IN BAGS THAT WERE SOAKING WET FROM THE STORM, WONDER IF THEY HAVE EVER HEARD OF UMBRELLAS, LOL, BUT THE MANAGER ACTUALLY OFFERED TO DRIVE TO MY OFFICE AND REPLACE THE FOOD FOR ME WHICH I DECLINED AS I ONLY WANTED THEM TO BECOME AWARE OF WHAT GRUBHUB MAY BE DOING TO THEIR REVIEWS. TROPICAL ITSELF IS GREAT, FRIENDLY ACCOMODATING PERSONNEL AND DELICIOUS ALTERNATIVES TO BURGERS, ETC. TRY THEIR OATMILL CHIA PUDDING IT IS THE BOMB!! THANKS, RUEBAN YOU ARE A GREAT MANAGER.

I didn’t know which smoothie so I inquired, the girl was cold and rude. I still left a tip

The cashier was very helpful with answering all of our questions