Tropical Smoothie CaféReviews of tropicalsmoothiecafe.com

The staff is friendly, the location is great for me, and the smoothie's are the best. The Island Green is my fav!

Jshean gave great customer service ensuring I received my birthday smoothie despite the app malfunctioning. Greatly appreciated.

I placed an order for a wrap and smoothie combo Watchung NJ while I was told my order was on its way I received a message stating my order was canceled. I called the manager Jimmy who told me to call him in 1 hour as he was going to call Door Dash to resolve gave him 2 hours called and he did not even know what I was speaking about. I will never purchase from that store again and a regular customer I feel disrespected and customer service is poor. I am going to my bank for a charge back and Jimmy you lost a customer you suck..

They put too many items in one bag. The smoothie was not blended very well.

I stopped in today for a smoothie and stood waiting for almost 10 minutes while the staff focused exclusively on online orders. They clearly saw me standing there — eye contact was made — but not a single person said a word to me. No "we'll be right with you," no acknowledgment whatsoever. Then two customers walked in after me and were immediately helped while I continued to stand there invisible. When I finally spoke up to let them know I'd been waiting, I was told I needed to go to the register to order. Interesting, because I've been to this location before and was never told that, and other Tropical Smoothie locations have taken my order right at the counter without issue. What should have happened here is simple: tell the customers who came in after me that I was next, take my order, and apologize for the wait. Instead, I was ignored, skipped, and then made to feel like the inconvenience. Basic customer service shouldn't be this hard. I won't be back to this location.

The workers are all delightful

I ordered a chicken quesadilla and only got cheese on it and I paid for the chicken quesadilla

Muy buena atención al cliente y los bolws los recomiendo el acai bolw me encantó como lo hicieron con su respectiva nutella y fruta