TRIPOMATEReviews of tripomate.com

These guys are a scam, they charge you for your booking and then call back to offer an alternate itinerary or demand to pay higher for originally selected itinerary. They charge you card even after refusing to book. Booking (2580) made on 29th May, haven’t received a refund yet.

DO NOT USE THIS COMPANY!! They are a rort. They will ask for more funds to secure your e-ticket. Their website login does not work. Phones numbers are uncontactable. They will not comply with any simple request. I bypassed them after booking my ticket and went through the Airline direct. An expensive and valuable lesson learnt but never again. They rung on a New Zealand phone number but tried to tell me they were in Australia. When I asked the time, he couldn't answer. Please spread the word and do not use these rip offs merchants!!!!!

Hi fellow travelers, This travel agent is crook. To do business mean you will get into a terrible experience. ( tracing your money back from your financial institutions, spend endless times to following dispute). Why not use other reputable travel company like Webjet or Flight Centre for peace of mind.

It's very very very bad company

BEWARE FROM THESE SCUM BAGS!! Thank you capital one I just dodged a bullet...card automatically declined my transaction due to fraudulent activity..but thank god it did as the website said total would be $661 after taxes but when I reviewed the transaction was declined for $766..that was additional $105.

Same as the other reviews. After you book, they will take your money-then phone you to say the price has gone up. Watch out!

This agent is a scam. I booked my flight through them and didn't receive my tickets until now. It's been over three days and no one answering their phone or even their emails. DO NOT waste your money and go spend more money where it's guaranteed.

Avoid this travel agent as it lacks honesty and professionalism. I booked on 6/6/2019 through their platform a ticket going from Cairo to New york on the Royal Jordanian airlines . After proceeding and providing my credit card info, the payment was successful then a message was received from my bank stating that Air white inc has debited an amount of 746.46 Us dollars from my credit card. Then i received a confirmation e-mail from their behalf stating exactly ( Thank you for booking your ticket with Tripomate. Your payment for the Order with Reference number 2823 on tripomate.com has been successfully processed.).I Waited till the next day to receive my e-ticket but nothing arrived. I decided to send them my reference number to highlight that i didn't receive anything from their part. An agent sent me back that unfortunately we can't help you as the reference number you sent is incorrect. Then i sent back again sending a copy of the e-mail received but they sent again denying that they even know me. Back and forth for half a day they sent me a number in Usa to call them but the number wasn't responding . Last but not least i sent them an e-mail to tell me what is going on i this a company or something else? they then responded with the exact phrase written by one of their agents ( Dear Sir, Thank you for your mail. This is regards to your booking order no 2823, please note that the fare you have selected was an online promotional fare which got exhausted by the time your booking got confirmed. We tried with airline to confirm the same fare but it was not available, new fare is almost USD 65 extra. So please confirm so that we can share the payment link for the extra payment.) Definitely i refused to pay the extra amount , they wasted my time and let me miss good offers elsewhere without even a word of apology . And till now am waiting to see how they are going to handle my transaction as the amount is still pending I had a very bad experience with this company that shouldn't continue to be present online providing lowest grade not a service so please take care and avoid at any price