TriconReviews of triconhomes.com

I had a plumbing issue in my master bathroom. Long story short, it took two maintenance people and two different "experienced" plumbers to figure out the issue that I had originally told the first main maintenance person. So tricon ended up hiring a plumbing company called High Low plumbing to complete the work. It took them three weeks to complete the work and that was after I called EVERYDAY trying to push the matter since I had literal fecal matter in my shower... on the very first day of the job, the plumbing company took apart my fence. I have a dog that is extremely hyper and needed his backyard (one of my MAIN reasons why I got this house). After the plumbing company finished, I thought they would put the fence back since they took it apart. The plumbing company then informed me I had to submit another ticket with tricon to have the fence reinstalled. It took multiple days for tricon to assign my ticke and again, it was because I called every day. It turns out they assigned my ticket to a company that did not exist and they ended up sending out a maintenance person anyway. This whole process of back-and-forth took a month and a half to fix. I continued to ask for a tricon manager to call me to discuss the process as I was just strictly trying to seek understanding from the managing partners. No one called me. No one acknowledged the unprofessional behavior during the process. No one did anything. Yet they received full rent payment on time as they were expecting. However, I never received the full service of my house for an entire month and a half. I feel like this process has been highly. I'm professional and severely unappreciated.

Still having issues with the door. Door is hard to open and shut and will not stay closed. Put in second request for repair.

La respuesta al problema de la puerta del garage,fue inmediata y efectiva,ahora si funciona de maravillas,muchas gracias

I truly hate leave negative reviews, but after living in a Tricon Residential community in Menifee California and spending months attempting to resolve issues through the proper channels, I feel compelled to share my experience. The most significant issue has been an ongoing HVAC/heating failure that originally began in February 2026. Despite multiple maintenance requests, countless phone calls, technician visits, involvement from Tricon maintenance personnel, and even a third-party HVAC contractor, the problem continued. What was most frustrating was not just the repair itself, but the complete lack of communication, accountability, and urgency surrounding a basic habitability issue. Throughout this process, I communicated directly with Regional Manager William Yanez Manecke who later just cc'd some other people in management, the leasing office team, Tricon customer service, centralized maintenance, onsite maintenance personnel, and outside contractors. Despite repeatedly explaining that I had already contacted maintenance, escalated the issue, and took time off work (8 days to be exact) to accommodate multiple repair attempts, I continued receiving the same response: call maintenance again, follow up again, and continue waiting. Eventually, after months of failed repair attempts and lack of meaningful updates, I was forced to file a complaint with the City of Menifee Code Enforcement Division. The City reviewed my complaint and immediately opened Code Enforcement Case CE-26-0539. Unfortunately, the HVAC issue is only part of the problem which has still be fixed or address. The overall condition of the community has steadily declined. Trash cans are routinely left out throughout the neighborhood for extended periods, creating a cluttered and neglected appearance. Common areas frequently appear overlooked, and there seems to be little enforcement of community standards that residents are expected to follow. In which William continues to provide excuses, what's sad is no other community has this issue. I literally gave him the plan to have them removed at owners expense and he did what he normally does, not reply.... The dog park, which is advertised as a community amenity, is often littered with dog waste and appears to go extended periods without proper cleaning or maintenance. Residents paying premium rental rates should not have to navigate dog waste, overflowing trash cans, and poorly maintained common areas. Also the pool, they'll tell you is heated, but it is not and not to mention their gym, the overhead speakers don't work, I told them via email in February that the treadmills were breaking down and STILL not fixed. What disappoints me most was the lack of ownership and accountability. Problems are "acknowledged", but meaningful action often appears delayed or passed between departments. Residents should not have to act as project managers to coordinate communication between leasing staff, regional management, customer service, maintenance teams, and contractors just to resolve basic issues. For the amount of rent being charged, I expected significantly better communication, responsiveness, and pride in the community. Instead, I experienced poor communication, delayed maintenance resolution, declining community standards, and a complete lack of urgency regarding issues that directly affect residents. I sincerely hope Tricon Residential leadership takes a serious look at its customer service, maintenance escalation process, community upkeep, and management accountability. There is a substantial gap between the image being marketed and the experience I have personally received.

This rating does not reflect the excellent service provided by the maintenance tech who checked the leak from the refrigerator. He gets 5 stars. This rating reflects the fact water still is leaking from under the freezer area after the filter was removed from the back of the refrigerator.

I just appreciate that Tricon fixes things immediately amd its done righr the first time, unlike your competitor, my old rental company.. Invitation Homes. Your technicians are always so nice, smile, talk, explain, and just do great work. I love tricon for sure.

Sending out handyman for AC and electrical work ...making 4 visits in 2 weeks ...losing work and out 400 dollars for portable AC. Finally an actual professional/expert comes out and it's done within an hr. That sums it up

Since I moved in here on April 15, Tricon has done everything to make our stay comfortable from fixing our AC and replacing the unit and completing every work order