Trek BicycleReviews of trekbikes.com

Having had so many troubles in my purchasing process, that up to a few weeks ago, i couldnt rate this more than 1 star. My recent Domane+ was shipped 2 months late, and had a crack and several other issues. Felt like a bike with internal bleedings.. I needed to wait another 2.5 months to get a second try. Luckily my dealer was like a father to the bike. Took very good care. Finally, in the end, the bike got delivered. It’s a beauty. A masterpiece. The Domane+ works. The TQ HPR50 motor is something special. Still need to wait and see how it holds up over the years. But the first riding experience boosted this one easily back to 4 stars. I do expect TREK to now very soon compensate my dealer (triple the hours for this bike!) and in dismantling the bike they accidentally cut through the TQ Smart Box breaking it. I absolutely want to check with him in a few weeks and need to hear he is compensated correctly. That might bump this review up its final star. TREK came from far, but is on the right “trek” ;)

Went in to have a single spoke repaired at 12pm and was told it wouldn't take long but they would message me. At 3.50pm I hadn't heard anything so I went in and a very arrogant, socially inept member of staff told me it wasn't ready and couldn't provide any information about when it might be fixed. I left and 10 minutes later when I was almost home I got a message that my bike was ready. Had the member of staff shown any independent thought or dare I say it care for the customer, I could've been saved a journey. On top of all of that, I was charged a whopping £35. Needless to say, I won't be going back

About Trek Marlin 6 Gen 2 2022. PRO: Very nice to ride, great looking, beautiful and reliable frame, tires and gears, shimano group very well selected. CONS: - Noisy. Some cable inside the frame always make weird noisy, like hitting some metal with metal in gravel roads - Cheap pedals. - Crankset too small for this gear setting. - Weak wheels, it looses the aligned very very easy and better wheels from this brand are quite expensive. I'm not sure if I would by again. So far, no.

I just bought the Trek FX 2 Disc at Scheels Grand Forks, North Dakota, on July 22nd, 2023. The brake system and the tires were not specified as on the sale list. On my Trek FX 2 Disc, the brake system should be Tektro HD-R280 hydraulic disc, but they installed on it the RUSH brake system. The tires should be Bontrager H2 Comp, wire bead, 700x35c, but they installed the tires 700x32c with no name on it. I did go to the Scheels store to complain about these issues. First, they said they will correct these issues by changing the brake and the tires to the specifications. But after that they call me come back to the store and told me they only agreed to change only the tires to the specifications, and if I wanted to change the brake, I have to pay for the labor. I really don’t happy about this. To my experience, Check the Components of the Specification of the Trek bike before you buy it. They only has the name with the cheapest components on it.

De fiets (E-Bike Trek Powerfly-4) van mijn vrouw hebben we 2-jaar geleden nieuw aangeschaft, echter vlak na aanschaf is er een probleem met de achteras, deze is door 12gobiking vervangen. De recente klacht / probleem openbaarde zich in Brixen in Thale in Oostenrijk op vrijdag 29-07-2023, waarna wij bij de plaatselijke fietsenmaker van Intersport te horen kregen dat de lagers van de achteras vervangen moesten worden en deze hiervoor besteld moesten worden bij Trek en daardoor niet op korte termijn gerepareerd kon worden. Aangezien we de maandag erop op een geboekte fietstocht vanuit Brixen in Thale naar Wenen gingen (+/- 600km) moesten we noodgedwongen een vergelijkbare E-Bike huren. • 29-07-2023, Intersport Gschwantler, € 15,00 (onderzoek) • 29-07-2023, Intersport Gschwantler, € 320,00 (Fietshuur) • 07-08-2023, Intersport Gschwantler, € 100,00 (reparatie) Totaal € 435,00 Hiervan wil 12gobiking uit coulance €57,50 vergoeden. Ze gooien het op garantie, onderhoud, weersomstandigheden, gebruik, schoonmaken en dat het een relatief zware fiets is en waarom ik ze niet gebeld had voor overleg en je kunt het verhalen op je reisverzekering. Kortom het ligt aan jezelf en niet aan het product, voel me behoorlijk in de maling genomen. Ik heb bedankt voor de coulance regeling en zal geen gebruik meer maken van 12gobiking, maar zal wel van de plaatselijke fietsenmaker gebruik gaan maken. Mike

Great bike and fantastic customer service. The staff at Trek Bicycle Bristol are so helpful, I can't recommend them highly enough.

Blev betjent af en der ikke vidste noget særligt om speed pedelec - jeg forventer, at de ved bare det mest basale om en elcykel til 42.500. Sendte mig ud på prøvetur på cykel, der kun var få procent strøm på. Bare rolig sagde Trekekspedienten, det er kun computeren, der ikke er strøm på, der er massere på cyklen. Det var der så ikke. Havde kørt 2x14 km for at prøve cyklen. Tvær, uvidende ekspedient. Useriøs nedgøring af andre mærker, fx var Gazelle cykler (anerkendt hollandsk kvalitetsmærke) cykler af virkelig dårlig kvalitet. - de bruger i øvrigt samme motor, batteri og bremser som Trek ...

Trek bicycle Copenhagen Hellerup, her gav Peter Elgaard dd. en super service. Dejligt at snakke med en person som ved så meget om deres produkter, og virker bestemt som om Peter brænder for denne service. Det blev til 1. stk. blå MTB til sønnen. Vi blev vejledt godt, og cyklen blev testkørt. Bestemt et sted vi vil vende retur til, hvis vi en dag skal have ny cykel.