Trek BicycleReviews of trekbikes.com

J'ai acheté mon vélo Domane avec assistance électrique en mai 2026. quelques semaines plus tard, bruit dans le pédalier. Vis du plateau non vissées. Plus tard, encore un bruit pédalier...2 visites chez Momo sports. Problème avec dérailleur. La dernière fois, il y a quelques jours, bruit roue arrière. Un mécano a du serrer les broches de la roue. Pas assez serrées...Problème sans fin..plus jamais de TREK

I had a Trek 1.2 for 15 years with which I was very happy. On the strength of this, I bought a matte black Domane AL 5. Within four months, the paint began to flake off in small and larger spots. Photos were sent to the HQ by the local Trek shop. They said it was impact damage. I had not mishandled the bike and had not experienced this problem with my previous Trek bike, using it for similar rides and parking. They gave me some touch up paint and some credit to spend in the shop. The guys in the shop were very helpful (and surprised at the HQ response as they expected a replacement or resprayed frame) - hence some stars. I can only assume that Trek quality has plummeted. I would not recommend getting a matte black Trek. I cannot vouch for other colours.

Wenn man XT Ausstattung bestellt, bekommt man noch lange keine XT Ausstattung. Anstelle der XT Kassette M8100 wurde eine billige M6100 verbaut und anstelle von XT Kurbeln waren billige Drittanbieter Kurbeln verbaut. Auf Nachfrage wird mitgeteilt, dass man sich das Recht herausnimmt, vergleichbare Komponenten zu verbauen. Vergleichbar bedeutet anscheinen Halbpreisig.

It is heartbreaking for me to write this, but my faith in Trek has been deeply shattered. I have literally toured around the lower United States and spent $1,000s on my bicycle, upgrades, gear, and service. During this self-supported tour I upgraded my stock aluminum wheels to carbon; a purchase of slightly more than $1,000. These wheels are guaranteed under Trek’s warranty program, but after the rear wheel axle suffered a failure, I have to wait at least a month for a replacement. What really saddens me is that Trek is not working hard to get me back on my bike while I wait for my new rear wheel; perhaps pull a compatible wheel off a store bike so I can get back on the road. I am now forced to seriously consider another bicycle manufacturer for my next tour, which will be through Europe. …I am so very sad.

I have owned this bike for two years and the screws are already rusted so I decided to trade it in towards a new one they offered me $50 for my Trek … you would think they Would give a better offer since you paid a lot of Money for a new one.. the salesperson had know personally what a waste of time …

What started as a nice quiet electric bike soon turned in to a noisy mess. Frame creaks, then motor went after very little mileage and now it needs to go in for a 2nd motor. Thats 2 motors in under 14months with barely any mileage on them and certainly no hard riding. Seems the TQ50 motor is flawed and unreliable. Shame really. Won't buy another Trek as once this one is 2 years old there is no warranty on the motor and its a good £900-£1000 to replace.

Having owned many Trek's over the years, I decided that I would get a second, and update into an E-bike. I shopped around for the better part of 6 months, as the latest models with some good updates were coming out. I didn't get last years models, the shop that I went to required a full deposit on the bike - at $4400, that was 3 months ago. The E-bike has pushed back now 4 times and will not arrive until September 2025, minimally. On the website for Trek - their CEO gives his email address and tells you to reach out to him, after addressing it to the local dealership to answer why is it delayed - they had no idea. The customer service didn't know. And the CEO wouldn't return an email nor would anyone at Trek. This tells you the story doesn't it ? I am very disappointed that I am waiting, but that's a first world problem. I am offended that the store couldn't get info on why the delays and were not receptive to me asking. I am hugely disappointed at the CEO who wants to hear from people, and then doesn't reply. SMH. Will I cancel the order - no, I want the bike( they have treated me right over the years ), should I cancel - yes, out of spite.

Having bought a trek verve 1 step through E bike for my wife. I can say that we have been impressed with the ease of cycling and the distance covered with the 300 watt battery. My only gripe is that the paintwork is shocking. If you brush anything against it it leaves a mark and if you chip it suddenly a 1mm chip becomes 3 mm chip as the paint flakes off from around the area. So you have to be really careful not to touch the frame when putting any d locks on or any chains even though our chains and d locks are protected as you risk marking the paint. Knowing what I know now we wouldn’t have bought the bike and it would certainly put me off buying a mens electric bike from Trek.