TraxxasReviews of traxxas.com

Bought a traxxas summit 1/16 brand new and straight out of the box 4x4 was broken. Front tires will not spin under power and horrible clicking noise coming from front diff. Absolutely appalled. $250 for a rc car that's broken out of the box. For shame traxxas. Edit: after taking the car apart I found the issue was that the front drives haft was not assembled properly and came in half as the ball with the 4 pegs on it that functions as a U joint had completely come out of the drivesshaft. After forcing the driveshaft back together the problem is fixed but I will still be contacting traxxas to recieve a new one since the plastic on mine is now compromised from how I got the U joint back in place. Really need better quality checking. I expected better from traxxas, not a brand new car that I had to disassemble and fix.

I ordered a simple charging cable and adapter which was shipped via USPS which I did not know at time of checkout. 11 days later still no delivery. When I chatted with Traxxas from their website Bob did nothing to assist his customer to make sure I was satisfied. He even disconnected chat. Very rude and unhelpful. I called my bank to reverse the charges which they did gladly. This one incident has turned me away from all Traxxas products going forward.

I had a problem with my new car, called Traxxas and they shipped a new receiver, no questions asked and said I don't need to ship back the one in the car. Put the new receiver in and the problem was solved. Great customer service and product support.

I think the Traxxas Maxx V2 might just be the best RC on the market. If not the best, in the top three. From build quality to reliability to offering a very smooth and powerful motor and esc, it is able to drive at all speeds in all conditions with ease. I cannot say the same about the 3s or 6s lines which are not smooth and tend to cog and surge quite a bit. If Traxxas offered more vechiles, such as the Raptor R using the Traxxas Maxx 4s system it would literally be the perfect vechile. Whatever you did with the Maxx's drivetrain please duplicate it with your other vechiles. The reason I love the Maxx is because it drives like a real vechile. It is the closest system to a sensored motor/esc that I have found and I believe that is the best type of system to offer in RC's. One that is well rounded and drives smoothly at all speeds.

Nobody should buy or support Traxxas. They are not in the rc industry for the right reasons, they're litigious, thieves and totally overpriced. Aside from the fact that almost all of their trucks are copies from HPI, Tamiya and other long standing rc companies that Traxxas sued into bankruptcy. Their customer support is a JOKE, unless you just spent $1500 within 8 hours on a CRAP-MAXX they don't give a rats ass. They'll insist you ship it to them on your dime and they'll "fix it" and you have no idea what they're actually fixing. Traxxas is the most devious, deceptive and unreliable rc brand available. They make their cars to break so you have to constantly spend money on highly overpriced replacement parts. All their stuff is proprietary, their lipo packs are ridiculously expensive at $150 for ONE 4S lipo that you have to spend another $100 for their proprietary charger. You can't even change the lipo lead because they don't have a balance cable so without their "smart lipo" tech b.s. you run the risk of exploding lipos. Everything about them is just scandalous, their business practices are treacherous and their items are subpar. Go buy an Arrma or Losi or HPI, any company is better than Traxxas.

I should have read the reviews first!!!! DON'T BUY FROM THESE GUYS! They charged me $80 for second day air and did not send it to the address on put on their website. They sent it to my PayPal address instead. I should have bought from their dealer - big companies don't give a darn about their customers - "sorry man" was what I got.

Do not buy anything from this company. All R/C's have problems but these guys are crooks. They send out defective products and then make you pay to the shipping to return it. Also if you opened the box , can't return it. How the heck are you supposed to know if it works?? Learned my lesson-never again Traxxas

All I can say is terrible customer service!! They also talk down to you like you are wasting their time.