TraxxasReviews of traxxas.com

While the vehicles are high quality (with high maintenance), the overall experience with Traxxas has been disappointing, especially for the cost of these vehicles. My issue are the batteries included with purchase. I bought 2 different vehicles over an 8 month period, both came with 8.4v NiMH batteries. The batteries run good, at optimum level ONE TIME... afterwards, the batteries will not full charge (and I own 3 types of chargers), and are pretty much no good. I had them tested at a local shop, and was told they each have bad cells....again after ONE use. I called Traxxas to see if they would swap them, provide a credit going towards my next purchase...NOPE..nothing. I was forced to buy all new batteries, just so my son and I can continue to drive our vehicles. After spending so much money with Traxxas, I was truly disappointed how easily they are willing to lose a good customer, especially since THEY are the one selling a faulty product. I would have given them a 1 star, but bumped them to a 2 ONLY because the vehicles are great, when you have a working battery.

Great brand if you want to spend more time repairing than actually driving. Don’t bother calling customer service as they are rude and hang up on you.

Bought a Traxxas stampede 4x4 vxl worst rc EVER every time I run it something else brakes I’m almost $1000 into this truck and it’s still braking it’s on its way to the dump now WILL NEVER BUY TRAXXAS AGAIN

Traxxas, how dare you sue Arrma and end production of the best RC ever produced. The only reason they sued was because they knew Arrma's design was way better. Traxxas tries to sue every competitor in order to control the market. I will never buy a Traxxas. Way to go Tower Hobbies for ending the sale of Traxxas products!!

Totally try to sell you in chat and then when something goes bad in transit, all they can say is Policy this Policy that.. BS. That's just a way to get out of doing anything. This is POOR BUSINESS PRACTICE. IF YOUR CARRIER SUPPLIES ME WITH A DELIVERY DATE I EXPECT THAT TO BE HONORED< if it can't I don't want your products. I was going to purchase the XMAXX Ive owned Tmaxx's for 20 YEARS, your shi..y customer service made me look else where. Here comes the KRAKEN... This thing is a beast, and with out a doubt would make any X MAXX it's B!i#h. So ACTUALLY THANK YOU now I can enjoy an RC that doesn't constantly require parts. I swear you could land on a pillow with A Traxxas vehicle and break something.

My son saved up months to buy his r/c car. It literally lasted an hour. Costomer service sent him replacement parts the first time, just to have it happen again right away. The second time he contacted them, they said he was at fault and would do nothing. This won't be the last r/c car he will buy, but it will be the last traxxas.

Wish i read the reviews beforehand! After a week in, ALL the brake pads fell out and it will not go into gear. Called and they said it needs a "slipper clutch rebuild" And ive only ran it for about 30-45 minutes!! I spent about $600 on their Revo 3.3... How can they get away with this?! So many similar reviews.. AVOID!! AVOID!! AVOID!!

Battery damage they claim is “impact” damage. Have bbb complaint filed. Will be taking them to local courts if need be. Gotta force them to warranty stuff so sad. Build it better and then you wouldnt need to have warranty claims you dont want to cover.