Traxxas creates, designs, and manufactures hobby-class radio controlled cars, trucks, and boats in both nitro and electric categories.
Traxxas (traxxas.com) has 197 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Frank C.
XMAXX, X-01 & SLASH ULTIMATE, TRX4 BLAZER all purchased in last 60 days. Locked up servo on XMAXX, SLASH overheated right out of the box & X-01 is incompatible (tuning) with Android??? Customer service was/is non existent with any of it. 3K in receipts. Nothing to drive but the crawler.
Kevin A.
If I could give 0 stars I would. I purchased a revo 3.3 about a week or so ago and it has been the worst experience I have ever had with an rc car. The clutch went before the second rank of break in. The on board battery would not charge and was leaking battery acid. The electronics will not respond with they new battery in. I called traxxas and they said I could send it in but they cant guarantee it would get fixed cost free. 525 dollars less then 2 weeks ago and they have nothing to say about the piece of crap they made and actually sold. I would recommend you run from the traxxas brand and go with something else. I have had team associated, and hpi and have never had any issues other then issues from the normal abuse of driving them which is expected. The customer service is horrible. You think after buying such an expensive rc car that they would help you out but I'm left to handle this horrible rc truck myself. Get a car that the company will stand behind
James
I own some traxxas cars and they are just good for beginners but pretty expensive for what it is. The plastic cvd they use for years are the worst even thing i saw on rc car and truck, same for the shock absorbers which open and lose all the oil. Some are happy with the X-maxx but the drvie train on this thing is just made with so cheap material that it break pretty fast out of the box and the center aluminum shaft bent easily too. I really don't recommand this brand, they are so many other brands who are more reliable and handle way better.
Charles A.
I wish I could put zero stars... I purchased an E-Revo about 10 weeks ago from a local dealer. 4 weeks ago the dealer sent the motor and ECC in for warranty. Now they are telling me it will be another 2 to 3 weeks. That is totally unacceptable. Stay away from Traxxas and purchase something else. I have even asked to return it and they won't let me.
Zach A.
Spencer from support helped me out perfectly, couldn't have asked for anyone better
Patel P.
Battery blow and my son brand new summit distroyed order number 11060898. almost my house got on fire.
Disappointed 1st time C.
If I could give no stars I would. HORRIBLE CUSTOMER SERVICE! Read multiple reviews before buying Traxxas products. We called three nights in a row to have a battery replaced that arrived swollen. Each time was told they’d look into it and call or email us back. Never were we rude but the call ended abruptly. We thought it was probably an accident. On the fourth night when we called after still no response, got hung up on. Now we knew it wasn’t an accident previously. Sounds like a bunch of jr high school kids running customer service. Save yourself the trouble and just shop another brand.
Troy F.
As a long time RC enthusiast, I have ordered and used a variety of Traxxas products. Some of them I have been very happy with, such as the X-maxx and TRX4. Others are certainly outdated versus the competition like the Slash, Stampede, and Rustler. I would love to 100% support this US organization, but their continued pushing of outdated products, plus their seemingly frivolous litigation against other RC manufacturers really makes me want to not support them.
