Trax NYC Custom JewelryReviews of traxnyc.com

Let me start by saying that I have been a fan and follower of TraxNYC for 10+ years. Naturally I was drawn to the sales position after seeing the posting on Indeed. After I received the offer to enter a trial period, I graciously accepted. After being with the company for 3 weeks I made over 85k in sales to only be paid out 1,900$… I was the only one to arrive early for my shift and always stayed extra hours to learn the business and go above and beyond for the company. Within my first few days I realized that the owner is not as genuine as he portrays himself to be. He is always heard calling his staff retards while mocking them constantly to their faces. Major red flag from the start. Due to this I kept my employment options open. Upon the end of my trial period after exceeding the sales goals I was denied full employment with feedback that“I talk too much”… not based on work ethic which I found highly comical for being a sales role. Another red flag. It is my opinion that this company brings in new reps daily to fill seats and get sales only to be let go and denied their commissions before they are delivered. For a famous company that has millions of followers and sells millions of dollars of jewelry monthly, I found this to be truly shocking and disturbing. Being a sales professional and managing several teams for many years I have seen unethical business practices however I didn’t expect this from TraX. This experience brought me to the realization that the owner truly doesn’t care about his employees in the slightest. It’s goes without saying what he thinks of his followers and clients. For someone who claims to be woke by shedding light on bad business practices he really has some growing to do. Don’t let the fame fool you, he is not as genuine as he portrays himself to be. It seems he has lost his way somewhere in the process. There are plenty of other jewelers to choose from when coming to NYC, I personally would suggest finding one that has a higher regard for your time and hard earned dollars.

I bought three products with 2 being custom pieces...for now that is all i will say and see where this get me with my "concerns"...than I will complete my review as needed

My jeweler Rob P from Traxnw worked with Mak at Traxnyc and made my ring dream come true. Best customer service and best prices around. I highly recommend this company. Trax NW address is 1928 S. Commons, Federal Way Federal Way, WA 98003

I was very disappointed my so called custom jeweler Marcus said he was making me a custom bracelet.as soon as my wife paid for it .it got ship the next day when he told me it would take a few days to make.then I gave him specific delivery instructions on when to deliver it because none would be home and I had to pay extra to change my delivery date. Poor service

Excelente todos sus productos y sus proyectos saludos

Second purchase from Trax and another beautiful piece of jewelry. Saw the 14k gold men’s bracelet on the site and worked out a deal with the on line agent. Received it after a week or so and it’s beautiful.

Jorge made my jewelry purchase go smoothly and it was almost 10:00 on a Friday night!!! Can’t wait to do more business with TraxNYC in the future

Thank you Jorge for your advice, your clear and precise answers, you were a great help to me so give you 5 stars