Traveling MailboxReviews of travelingmailbox.com

I am extremely dissatisfied with this service and would not recommend it. The total cost of forwarding my mail significantly exceeded the original purchase price, with six shipments totaling $616. This completely negated any savings from my orders. Additionally, I was never given the option to select USPS Ground shipping. All packages were sent via Priority Mail, resulting in unnecessarily high shipping costs. The lack of transparency and choice in shipping methods is unacceptable. This experience reflects poorly on a service that should be supporting individuals living overseas, not creating additional financial burden.

Used them for 8 years. Worked ok, but several packages lost. Then they changed the terms of their service *without notice*. I lost hundreds of dollars and several packages. This is pure extortion and fraud. Stay clear!

Do not buy. They do nothing. You won't see your mail most of the time.

I have been using Traveling Mailbox with a Seattle address for almost four years as a digital nomad. It has consistently met all of my needs. Customer support is always solid and fast. Every feature I’ve ever needed has been available. Prices are very reasonable, considering the value and ROI of what they offer. Their UI is simple, to the point, and very efficient. It doesn’t have unnecessary graphical elements. I’ve never experienced a bug, and the service has never been down. I’m a fan. Furthermore, I’ve recommended it to friends who have also used and liked it, and I will likely keep using it for many years to come.

This service is TERRIBLE- an urgent envelope they have not opened for over a week. Zero help from customer service. I cannot wait to cancel if I can get get this envelope forwarded or opened. Total scam - service is non existent.

They used to be good, I was using it from 2016, received just few mails a year, but needed the address. Their forwarding service was pretty good, rates were reasonable. They even refunded the difference if the initial quote was higher than the actual one. This stopped a few years ago, now you enjoy inflated shipping rates, unreasonable packaging leading to even higher shipping cost (and customs charges, as the customs office could not believe that documents could be sent in huge boxes). After filing complaint with them I received the email from them praising their own performance. The meaning of the email was that I must be thankful for their perfect service. Canceled the service immediately (it is so easy to lose a customer by not caring at all!). Not recommended!

Try canceling and getting your money back! Not an easy process but we were victorious! We called to cancel the service and were told we had to do it online. Okay! Easy! Weeks went by and no refund. We called and asked when would we receive our money back and were told IF we wanted our $249 refund, we would have to send an email. Who wouldn’t want their refund? Why didn’t they tell us that when we originally called to inquire about canceling? So….We sent an email and waited. Sent another email and waited. Today we called and were told that our account was still active and we had to go onto our portal and close the account, which we had already done. As soon as we logged in we could see that our account was indeed already closed. We once AGAIN emailed for our refund and lo and behold! We finally got our money. They just don’t care.

Traveling Mailbox took my payment right away! They sure aren't any good with helping me verify my account by video call. They said it usually takes them less than 5 minutes with their chat. I waited twice for 20 minutes with no help. Another company that can't provide what they promise! I paid but cancelled my service!