Traveler's JoyReviews of travelersjoy.com

Response from Traveler's JoyNov 14, 2018

Hi Zachary, Thank you for your feedback. I've shared your review with the entire team to find out why your Norwegian family could not give gifts on your registry page. Our site and payment processor are set-up to accept gifts from Norway (and the other countries below) so we will need to determine what happened. Please email me directly so we can determine if there is a way to make your overall experience with Traveler's Joy a better one. [brandon][at][travelersjoy][dot][com] Regards, Brandon Warner CEO & Co-founder Traveler's Joy -------------------------- Who can give a gift? Anyone with a valid Visa, MasterCard, or Discover credit card. If the guest is not located in one of the countries listed below, our credit card processor may require additional information. We will work with the guest to facilitate this process. American Samoa, Australia, Austria, Belgium, Bermuda, Brazil, Canada, Cayman Islands, Chile, China, Costa Rica, Denmark, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, Kenya, Republic Of Korea, Kuwait, Liechtenstein, Luxembourg, Macao, Mexico, Monaco, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, United States Outlying Islands, Virgin Islands - British, and Virgin Islands - American

Response from Traveler's JoyNov 14, 2018

Hi Nicolette, Thank you for your feedback. I've shared it with everyone on the Traveler's Joy team. Below is the full explanation of how much Traveler's Joy can cost but if a couple wants to avoid the fee, they simply have to accept check or cash. I'm sorry you were not aware of this free option. The fee covers processing the credit card (which can cost us up to 3%), hosting, features, and services of your registry, phone support five days a week, twenty-four hour email support, and support for your wedding guests who wish to purchase a gift for you over the phone. The fee also allows us to pay our US based team a living wage, office rent, and keep the coffee flowing. Please email me directly so we can determine if there is a way to make your overall experience with Traveler's Joy a better one than it stands right now. [brandon][at][travelersjoy][dot][com] Regards, Brandon Warner CEO & Co-founder Traveler's Joy ----- How much does it cost? Gifts provided to you via cash or check are 100% FREE. For gifts given using a credit card, 2.95% is deducted from the gift amount. The gift giver is also charged 2.95% + $0.99 on checkout. These fees cover processing the credit card (which can cost us up to 3%), hosting, features, and services of your registry, phone support five days a week, twenty-four hour email support, and support for your wedding guests who wish to purchase a gift for you over the phone. You also have the option to give all the credit card fees to the guest making ALL gifts 100% FREE for you to receive. From the same settings, you can also choose to have all fees deducted from the gift amount. This makes a gift cost guests just $0.99 to provide. It's totally up to you!