Traveler's Joy C.
I would do it again anytime
Awesome site to personalize our gift registry towards our honeymoon and get our guests and family involved in this wonderful trip

We're a small group of folks that started Traveler's Joy on a stoop in Brooklyn, NY in 2004. However, it all really started in 2003 with the serendipitous meeting of our founders at the first overnight hut of the Milford Track in New Zealand. Taking the company from a muddy hike on the South Island to the world's most popular honeymoon registry in a few short years required a lot of work. Luckily we have the best team in the world! Traveler's Joy continues to grow into a new decade and we're all very excited at what the future will bring. If you have any questions, suggestions, comments, or quotes (or just want to say "Hi!"), always feel free to contact us! You are the lifeblood of our business and the keeper of our hearts.
Traveler's Joy (travelersjoy.com) has 585 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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585 approved reviews, newest moderated first
Traveler's Joy C.
Awesome site to personalize our gift registry towards our honeymoon and get our guests and family involved in this wonderful trip
Traveler's Joy C.
We had a great experience working with Traveler's Joy for our Honeymoon registry!
Dan and E.
Easy to use. You can customize your honeymoon page and registry theme. We are very happy that we choose Traveler's Joy
Traveler's Joy C.
Flawless experience and so easy to use.
RACHEL
They made it super easy... we were already pretty set in terms of things needed for the house, but we didn't have enough money to go on the honeymoon we wanted... travelers joy made that possible.
Nosh
At no point in the checkout process did it show or mention a service fee. I know, because I was looking for it. I figured there'd probably be a fee and I'd just send money via Venmo which doesn't have any fees. However, after putting in all my information and making it to the confirmation page, there still wasn't any indication that there would be a fee. Only after submitting did I land on a page saying your company charged me $6.83 for the Convenience of using your service. I'm not sure if you have any lawyers working at your company or a legal team, but I'm fairly certain what you are doing is not only immoral, but illegal. You need to clearly showcase the fees you are going to charge, BEFORE the transaction takes place, not after. $7 isn't a ton of money, but it's the principal of the thing that's frustrating. It;s not enough to say on your frequently asked question page that there will be a fee. It's not enough to put in tiny letters during the purchase process that there might be a fee. You need to actually show what is going to be charged on the credit card before that purchase goes through. You can't show X amount is going to be charged and then charge Y amount. That's wrong and borderline illegal. If you were serious about being upfront you would do what ever single other company in the US does and showcase the fee BEFORE purchase.
Response from Traveler's JoyApr 8, 2019
Hi Noah, Thanks for reaching out to us. Our fee is ALWAYS presented to the purchaser before their credit card is charged. Our development team has spent their weekend trying to replicate your issue below but was unable to. Our customer service team has been in contact with you so we look forward to working with you to change your experience with Traveler's Joy. I'm sorry you were not aware of the service fee! There is a small service fee on gifts sent/received via credit card. For guests this amount is typically 2.95% + $0.99. Gifts given via cash or check are 100% FREE to give. We try to keep this cost as low as possible and really try to make the fee clear and noticeable at checkout before the transaction is submitted AND in our Common Questions Section (please see the links below): http://www.travelersjoy.com/about/faq.php#cost http://www.travelersjoy.com/about/faq.php#why_fee http://www.travelersjoy.com/about/faq.php?tpl=terms Please note we wish we didn't need to have a fee at all. Unfortunately, credit card companies continue to keep fees high for small businesses like Traveler's Joy and it is only the largest companies like Amazon and Walmart that receive lower rates. It would be impossible for Traveler's Joy to accept credit cards, remain ad-free, have 24/7 customer service, pay its people a living wage, and allow our couples to make free redemptions if it did not have a small fee. Our development team always invites feedback, so if you have any ideas about where this information would be better listed to make it more clear, please let us know via our customer service team or to me at [brandon][at][travelersjoy][dot][com]. Best Regards, Brandon Warner CEO & Co-founder
Sonya & M.
I would recommend this company again. Great service and user friendly. Best gift registry by far! Will use again. Thank You
C & E.
Made our honeymoon fund seamless and unique! All our guests loved using this website because it made their gift more personal and special. Thank you!