Travel CompendiumReviews of travelcompendium.com

Response from Travel CompendiumSep 4, 2023

Dear Kira, We're truly sorry for your disappointment. Your feedback is valuable, and we'll use it to improve our service. Indeed there was a miscalculation of the timings on your shared shuttle pick-up schedule that led to your experience. Believe us: we're happy that you bring this to our attention and we'll make our best to improve our shared shuttle service timings. Again we'll do our best to improve, Take care, The Travel Compendium Team

Response from Travel CompendiumAug 29, 2023

Hi Carol, Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with our team, transfer and tour of the Cotswolds. Your kind words truly made our day! At Travel Compendium, we strive to provide the best possible trip packages to our customers, and it's wonderful to know that we hit the mark with you. We are constantly working hard to exceed expectations and deliver top-notch quality. Thanks again for choosing Travel Compendium. We can't wait to serve you again in the future! Take care Carol, The Travel Compendium Team

Response from Travel CompendiumAug 29, 2023

Dear Suzanne, Thank you for taking the time to leave us a review. Following your feedback we've done our research and Suzanne, we're sorry about this as it is clearly stated on our offer: any Cruise shared shuttle transfer has a pick-up timing from 8:00 until 8:30am maximum. This is written in the offer and we're sorry you missed this information.  We are going to work on the display of the timings to ensure no one has to face the same stress as you. And again, our apologies for these circumstances that were totally out of our control.  We wish you a lovely day, The Travel Compendium Team

Response from Travel CompendiumSep 4, 2023

Hi Sanjay, We thank you for your comment. We also wanted to apologize for your recent bad experience with our transfer service. It's important to note that everyone else had a great transfer, but that doesn't excuse any inconvenience you faced. Our shared shuttle was stuck in traffic, London is always a busy city! We value your feedback and will work to ensure a better experience in the future. Best regards, The Team at Travel Compendium

Response from Travel CompendiumAug 12, 2023

Hi Ian, Thanks for sharing your positive review of our driver's service at Travel Compendium! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.  We hope to serve you again in the future! Our best wishes, The Travel Compendium Team

Response from Travel CompendiumSep 4, 2023

Dear Roxana, Thank you for your review. The whole team at Travel Compendium is sorry to hear about this experience. We understand that we must improve our tours and anything included during the day tour. We genuinely value your time and have indeed worked on your case to ensure no one has to live the same difficulties.  We apologize for any inconvenience cause and are working on enhancing our tours and devices. Your feedback helps us improve and we hope to regain your trust in the future. Best regards, The Travel Compendium Team

Response from Travel CompendiumAug 12, 2023

Hi Lance, You've left a smile on the faces of our whole team here at Travel Compendium with your kind words. Thank you so much for sharing this with us! We're happy that your experience with us was as good as we try to provide always the best service!  We await to see you again soon 😉️. Enjoy your cruise!  The travel Compendium Team

Response from Travel CompendiumAug 12, 2023

Hi Teri, We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, Thank you for allowing us to serve you!  We hope to serve you in the future again. Best wishes, The Travel Compendium Team