Aon Trip Insurance is listed under Insurance in Jericho, New York.
Aon Trip Insurance (travelclaim.com) has 451 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Dino C.
I have filed my claim on January 2018 and it is now June 2018. I was told thru emails and phone conversation that my checks were already mailed but no checks were received. This cycle repeated three times that checks were mailed, to date I still do not have my refund. Do not do business with this company, it is a scam!
VICKI A. U.
Poor customer service is no excuse for being negligent to comsumer. Still waiting for call back day #5. Still waiting for call back day #19.
Adrienne
Terrible customer service. I submitted a claim past the normal processing time. This is an extremely straightforward claim with all documentaiton, but it has disappeared down a black hole. The Aon website and phone service are noticeably bad too. Based on other reviews I am reading, I can probably expect this to be declined as well.
Jeff L.
Buyer beware! This company will not pay your claim. Scam company. Scam product.
Lisa R.
I was going to fly out to see a friend in Seattle and enjoy a concert while there. Her mother DIED and the funeral, 1,300 miles away, was the day after I was to arrive. The first denial said since it wasn't my mom, they couldn't refund. When I contacted the BBB, they changed it to, my friend wasn’t named in the policy and it was denied. They have a section talking about travel companion, but she was not considered that even though 1.) she was my lodging, 2.) she was going to be my companion to a concert. So, I was flying out to Seattle from Minnesota and the funeral was in Iowa. This wasn't good enough? I had a letter from the funeral home that said I was in attendance at the funeral. Nope, not good enough.
Aurelio C.
I filled a claim, they took about a month to reply, and they just declined it... I will NEVER NEVER NEVER NEVER use Aon again. I can only recommend it to my enemies.
Lynne T.
Here comes the biggest scam! Don't bother buying from these folks....they do not insure you for anything except for death,,,,, and if I died, I wouldn't need it any way! I tried canceling a flight 10 days in advance and they took 7 days to deny it.... Don't bother....they aren't even courteous about it either, not to mention not speaking or writing English very well. 2 thumbs down for me!
Matthew W.
Avoid, avoid, avoid! Pathetic excuse for a travel insurance plan, if I've ever seen one! I had to cancel my family trip to Turkey for business and pleasure, due to the travel ban Turkey imposed in retaliation for our moronic president Trump's travel ban against Turkish citizens. Obviously a circumstance that was totally beyond my control. Even though thankfully Turkish Airlines, the carrier for my flights, was willing to grant a full refund for airfare, if it had been left to Aon, I would have been left without a leg to stand on! Travel bans and arbitrary visa restrictions that make it impossible to complete the trip are not covered under the plan! How ridiculous! Secondly, I thought - crazy me, right? - that if I couldn't make the trip, that I should be entitled to a refund of the cost of the travel plan. Sure enough, no recourse there either. According to the company, you have only a 10 day grace period from the date of the booking to cancel the insurance. So now I'm out about $150 due to the arbitrary policies of this joke of a company. This leaves the question: what is this company good for??
