Aon Trip InsuranceReviews of travelclaim.com

We missed 3 days of our cruise due to a cancelled flight. Aon not only covered our expenses before getting on the boat at another port but also covered the days we missed on the cruise. From claim filed to claim paid was roughly one month! I was pretty impressed with how fast and smooth it went. I read a lot of bad reviews so I was a little nervous but I’m very pleased with their services!

Don't wast your money. This is a scam. Their bonus structure is based on rejecting the maximum number of claims. Avoid any travel organization that uses this company (e.g., Trafalgar).

They never help, they don't know anything. They make you wait on the phone for so long for an answer, and at the end they tell you again that they don't know. They are always late! Worst customer service ever! I'm considering changing my insurance for this reason, you can not trust them at all!!

Filed a simple claim for our Hawaii trip through Disney Vacations using the supplied trip insurance which turned out to be AON. It has been over 6 weeks and when I check the progress of the claim on their website it still says "in progress". Should not take this long. Will never buy trip insurance if AON is the provider. Update. Finally got paid.

Insured flights for my family through Aon. My father-in-law died prior to our trip, so we filed a claim, which was approved in June. August and no checks had arrived. Called Aon and was told that they were mailed to the wrong address, would be cancelled and new check would be issued and sent expeditiously. November and still no checks. I went on line and found that my claim had been closed in September. Called Aon again. Was told by the Aon associate that the case was closed but NO checks had been mailed. Was told that they would inform their supervisor and expedite me the checks. Horrible company.

At age 80 trip insurance is a no brainer. My wife and I planned to fly from Atlanta to Seattle in Mid-June 2018 and do the Alaska cruise that our friends have raved about. My wife suddenly began experiencing wild fluctuations in her blood pressure and pulse rate, and after four ER visits and cardiologist exams, we reluctantly cancelled our plans a week before schedule embarkation. Our claim was submitted in mid July, and insurance reimbursement checks arrived in today's mail. I was expecting some difficulty as many of the "reviews" seemed disparaging, but our experience was strongly positive and I am very comfortable recommending this trip protection plan to vacationers

Waste of money and time. Aon really needs to cover more pregnancy complications and more medical conditions in general. I was unable to fly due to complications of pregnancy, and they denied my claim, basically saying that the only pregnancy-related conditions they cover are really acute medical conditions like abortion or miscarriage ... basically termination of pregnancy. They don't cover any of the other life-threatening pregnancy conditions!! What a joke! So you want me to fly against strict doctor's orders, and then have a miscarriage during the flight, and then you'll cover me?!! Ridiculous.

the worst Company ever!!! DO not waste your money on their policy. Rude customer service (yes you Britanny!) and they cover NOTHING. The policy is poorly written and when you try to make a claim you learn that only 4 unlikely instances are covered for a cancelled trip - how often is someone actually hijacked or gets in a car accident on the way to the airport!! save your money!!