Transparent LabsReviews of transparentlabs.com

I contacted Transparent Labs customer service to inquire about their military discount. I love Transparent Labs Creatine HMB and Grass Fed Whey Protein - they taste great and levels above anything on the market!! Reilly, the service specialist who contacted me, was kind, thoughtful and extremely professional in replying to my inquiry. Reilly was genuinely committed to helping me and resolved my inquiry quickly. In my opinion, Reilly is a great asset to Transparent Labs and my interaction with Reilly is just another reason why I continue to be a long standing customer. Thank you for supporting the military community, but most of all, for having great clean products and a committed and professional staff to help us meet our health goals! 5 stars!!!

I was very impressed by their customer service! I received the wrong product and needed a replacement. I called and email right away, but it was already close of business on a Friday before a holiday weekend. I was not expecting to hear from anyone until the following week. Instead, I heard from an agent the following day on a Saturday and they replacement had already been processed! I am grateful to have had this expedited.

I've tried a lot of supplements over the years, my nutrition is built around whole foods. Finding a supplement company that aligns with that philosophy isn't easy. Transparent Labs has been one of the few companies I've found that emphasizes transparent labeling, avoids proprietary blends, and keeps unnecessary fillers and additives to a minimum. No supplement company is perfect. At the end of the day, supplements are still processed products. I believe real food should always come first. But for the nutrients and protein I can't consistently get from whole foods alone, Transparent Labs has become a company I trust because they focus on quality without a lot of unnecessary extras. My most recent order was delayed due to a shipping issue. I reached out expecting a back-and-forth conversation, but within 24 hours Matthew from Customer Service responded, asked no unnecessary questions, and immediately shipped a replacement. The process was fast, professional, and hassle-free. Mahalo Braddah Matthew,for taking care of it. I appreciate you. Aloha 🤙

Seems to be a fantastic company all around. Strong products and a great support team that’s actually been enabled to make quick decisions to take care of customers within reason.

I had an issue where FedEx marked my package as delivered, but it never arrived at my house and was returned to the facility. I reached out through the online contact form, and Reilly from Customer Success got back to me right away. They not only offered to reship it immediately but also sent it via priority shipping to make sure I got it quickly. The entire issue was resolved seamlessly within an hour of their reply. Truly excellent, hassle-free customer support. Thank you, Reilly and Transparent Labs!

I heard lots of this product and buy through online in UAE. As this product not availabe in UAE. But not sure if it's original product or not. I like it. It will helpfull like us if you can ship to UAE. I check with Healf.com but there price more tha double than the product. Please arrange shipment to UAE.

Customer support is fantastic. I have a subscription and one of my offers was not delivered to me, and the post office did not want to help me out. Transparent Labs stepped in and helped me. They resent my order, they did not have to do that, but they did.

Honestly, everything I’ve tried from Transparent Labs has been top-tier. Great taste, clean ingredients, and great results. They’ve definitely earned a long-term customer in me. Their Grass-Fed Whey Protein Isolate Salted Chocolate Carmel flavor is so good!