Transparent LabsReviews of transparentlabs.com

I have tried products…if I did not like the taste or the product did not work for my personal goals…customer service always takes care of my needs! Thank you!

First I want to remark on what good customer service I've received from TL. I ordered 100% Grass Fed Whey Protein in 'Strawberry Milkshake' flavor. I didn't love the flavor and I mentioned this to customer service. They immediately offered to send a replacement flavor. I chose 'Oatmeal Chocolate Chip Cookie' and it's amazing! Now to the product...It has a clean ingredient list without gums, fillers, etc. The company also has a commitment to making sure the ingredients they do use are high quality. I'll be a TL customer from here on out.

I’ve been using transparent labs for a little over a year now, I would usually pick up their products from the vitamin shop. In order to be able to pick the actual product I want I had to start ordering from transparent labs website due to the vitamin shop not having every flavor that I wanted. Needless to say their customer service is great. Long story short I had ordered my products to my old address in Florida (I now live in sc) which was my fault. I reached out to TL and they shipped out the same order directly to me with over night shipping.

I love Transparent Labs! The name says it all! Transparency from products to purchase I couldn't ask for more. I love them protein shakes and I'm soon to explorer and discover more at Transparent Labs! The customer service/customer relations department is undoubtedly the best I have encountered! Professional, knowledgeable, courteous and everyone truly & genuinely care about their customers! The products prove that and the customer service department backs that up! Thank you so much! Michael

Customer service is over the top on getting the issues resolved, super low friction. Felt like they were 2 steps ahead. Couldn't be happier to do business with Transparent Labs. Reilly was a huge help. Thank you support team!

Amazing service. I would recommend other for sure.

On Friday afternoon, I ordered a tub of Bulk to help with my workout sessions. I didn’t realize it had caffeine in it so I cancelled my monthly subscription. I have acid reflux so my GI doc took me off coffee and all caffeinated drinks. On Sunday the order for Bulk was sent to my house. O. O. So on Monday I called and emailed Transparent Labs requesting my subscription of Bulk be cancelled and I requested help with in selecting a new supplement. I’m 74 yrs of age and have been taking Pilates for 14 yrs. I’m changing my Pilates routine to a new class that couples Pilates and weights. Hence, my decision to seek help from Transparent Labs. I received an email from Reilly of Transparent’s customer service department. Reilly helped with 3 recommendations. First to use Stim-Free prior to workouts. Also to consider using Whey Portein Isolate with some Creatine in my drink. I will start the Whey and Creatine once my current supply runs out. Here’s what else made me so appreciative of Reilly’s help, rather than return the soon to be delivered Bulk, I can give it to a friend to use!?! Yes, isn’t that so kind. And, Reilly also said that my first container of Stim-Free is on the house! I’ve never received anything for free, so I was doubly touched at such kindness. Thank you so much, Reilly. Your help and kindness has made me a customer for life. I will use the convenient auto delivery option. Thank you so much, Reilly and thank you, Transparent Labs for your clean products.

Transparent Labs' customer support is top-notch. They go out of their way to ensure their customers' needs are taken care of.