Transparent LabsReviews of transparentlabs.com

Kiera rocks, excellent help, she really made my day, thanks TL for your products and great customer service.

Amazing customer service! Resolved all my issues right away and was very kind.

Customer Service for this product is absolutely awful. I have attempted to reach out to them multiple times, 4 email and 3 phone calls. My product was not delivered to my home and they refuse to respond to me. Product overall i love using but will lose me as a customer over never responding to their customer base.

Quick response and great discount! Thank you. What I also like is the tracking of my orders. When my orders seemed to get delayed, TL sends me an update where it is.

I've had an absolutely wonderful experience with Transparent Labs (TL), both in terms of their customer service and the quality of their products. It's only right that I share the following review, so the health & wellness community can all benefit. I've honestly forgotten the last time interactions with a company's customer support team genuinely made me smile - it's really been that long.  I initially had to cancel one of my orders - they were so prompt and professional. They didn't make me wait until the next business day although I had learned they were dealing with backlogs due to high demand and working hours for that day had clearly ended. I had spoken with Patrick, Reilly, Marcela, Colin, and they were all a pleasure to deal with. I've noticed Jocko Fuel utilizes AI to address customer concerns, but sometimes you just wish to speak with someone human - I appreciated this about TL.  In terms of TL's products, I've tried out their 100% Grass-Fed Whey Protein Isolate (Strawberry Milkshake) and Creatine HMB (Watermelon) - the ingredients they use are all clean and they were both delicious. Unlike other supplement companies, TL's powdered supplements fill the entirety of the containers. I've also ordered from BlackLabel but their tubs were literally 75% empty.  TL was also kind enough to share five additional packets of Whey Protein of varying flavors and a complimentary shaker bottle. To say TL's customer success team went above and beyond really is an understatement.  We need more companies like TL and the types of people they employ. Hope others in the fitness & health communities can benefit from the level of service and product quality I've had the pleasure of experiencing.  A heartfelt thank you to Transparent Labs! Cheers!

Been using Transparent Labs exclusively for 12 months now. Creatine HMB, Whey Isolate, Intra EAA, and switch between Lean and Bulk preworkouts. I feel the best I have ever felt. I am 41 with a TBI and these products have helped so much. Love the veterans discount, customer support is extremely friendly. Customer for life. Just ordered the protien coffee, and am trying the protien bars soon!

Great quality products, worth every penny IMO. Customer service is also satisfactory, I accidentally ordered the wrong kind of creatine and they were able to fix my order and re send me the correct one, no extra charge. Highly recommend this company!

TL has ALWAYS been so so receptive, accommodating, and supportive with any concerns or questions that I’ve had. Someone will respond quickly and always fix whatever issue I had. It is never anything crazy as far as issues go, just missed chances to update my flavor preference before the reoccurring item ships. It would suck to get a flavor you wanted to change, but they always make sure to send me the one I want at no additional charge. Truly such an awesome company and most of all with GOOD ingredients that you can trust. My physique is flourished from using them and I will not buy protein from anywhere else! Plus they’re military friendly !