IKECHUKWU
After 2.5 months of passing an account
After 2.5 months of passing an account, I was told I failed it, the reason being that I breached their rules, which rule they wouldn't say, and after telling them I have proof that I didn't breach any rule, they stopped responding to my tickets. Any company that makes chats only one way (meaning you can't have a dialogue with them) GUYS, PLEASE NOTE, THAT'S A RED FLAG. Any company that does promos back-to-back with a lot of people complaining about payouts (a friend passed his funded account, and after waiting 75 days, he was denied his payout), guys take note, that's a fraudulent company. TradexMastery is just a Ponzi scheme waiting to collapse. Better companies exist, like F-T-M-O. You can remove the hyphen to get the company name. They have a wayyyyy better rating, and I'm looking to save funds to get on board with them after these frauds wasted my time.
Response from TradeXMasteryMar 26, 2026
Hi Ikechukwu, Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced, particularly regarding your account outcome and the lack of follow-up communication. We understand how concerning it must feel when you believe rules were not clearly explained or addressed. We want to assure you that all accounts are reviewed in line with our policies, and any identified breaches are handled through internal compliance processes. That said, we fully acknowledge that insufficient communication or lack of clarity around decisions can lead to significant dissatisfaction, and we sincerely apologize for this. We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed again in detail. Your feedback is important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.




