TradeXMastery Reviews | Read Customer Reviews of tradexmastery.com

TradeXMastery Reviews | Read Customer Reviews of tradexmastery.com

TradeXMastery reviews

Showing 18 reviews with 4 stars · Clear filters

Fernando Alexis Muñoz P.
Dec 6, 2025
He recibido un pago en 5 días
He recibido un pago en 5 días, este proceso fue rápido, sin embargo tengo otro pago pendiente con más de 35 días, del cual le he preguntado a soporte una fecha indicativa de pago pero lo único que responde es que están gestionando los pagos. Ojalá todos los pagos lleguen al momento en que se ejecuten en los 21 días hábiles de plazo como indican.
Response from TradeXMasteryDec 16, 2025
Gracias, Fernando, por compartir tu experiencia. Nos alegra que tu pago reciente haya llegado rápido y que estés satisfecho con el proceso. ¡Gracias por formar parte de nuestra comunidad y por tu continuo apoyo! 😊 Siempre estamos aquí para ayudarte.
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LO
Dec 3, 2025
Payout
Updating my review. Took approximately 80 days but finally got paid.
Response from TradeXMasteryDec 16, 2025
Hi LO, thank you for updating your review and sharing that your payout was finally received. We truly appreciate your patience throughout the process and understand that waiting around 80 days was far longer than expected. Your feedback is important because it helps us continue improving our timelines and communication so future experiences feel smoother and more predictable. If there is anything that could make your experience even better or encourage you to increase your rating, we would be grateful to hear it. Our Support Team is always available through the support widget on our website whenever you need assistance.
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customer
Nov 27, 2025
Had a glitch at checkout
Had a glitch at checkout, the staff helped resolve the issue in a timely manner. Great customer service and easy to use platform.
Response from TradeXMasteryDec 16, 2025
Thank you for sharing your experience with us. We are glad to hear that our team was able to quickly help you resolve the checkout glitch and that you found the platform easy to use. Feedback like yours helps us continue improving both stability and overall user experience, and we truly appreciate you taking the time to update your thoughts. If there is anything that could make your experience even better or encourage you to increase your rating, we would be grateful to hear it. Our Support Team is always available through the support widget on our website whenever you need assistance.
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Ivy
Nov 26, 2025
I love how quickly they replied to my…
I love how quickly they replied to my inquiry.Thank you so much TXM❤️ Just wishing their payouts will be faster🙏🙏🙏
Response from TradeXMasteryNov 26, 2025
Hi Ivy, thank you for your kind words about our quick replies, it truly means a lot to us. We also appreciate you sharing your wish for faster payouts. Since your payout request from November 18 is still being processed within our 21 business day timeframe, our team is actively working on it and will continue to keep everything on track. If you ever need more support, you can reach us anytime through the support widget on our website. If there is anything else that could make your experience even better or inspire you to update your rating, we would be grateful to hear it.
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Irena F.
Nov 20, 2025
it was perfect
it was perfect
Response from TradeXMasteryNov 20, 2025
Hi Irena, thank you for sharing your awesome feedback! We are really glad to hear that your experience felt perfect and we truly appreciate you taking a moment to let us know. Our team is always working to refine every part of the platform so your smooth experience means a lot to us. If there is anything that could be improved to make your time with us even better or help lift your rating, our Support Team is ready to assist through the support widget on our website.
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Sirmy
Nov 20, 2025
Genuine but the payout should be faster.
Tradexmastery is good, but I will advise them to speed up the rate of their payout. It took me more than a month before I got my payout which is not supposed to be that long. Their customer support was fast, active and responsive. I believe there’s room for improvement. So, they have my ****
Response from TradeXMasteryNov 20, 2025
Hi Sirmy, thank you for sharing your thoughtful feedback. We are glad to hear that our customer support felt fast and responsive. Regarding your payout, our records show that it was completed in 28 business days. Although our normal processing time is 21 business days, we always inform traders that high volume periods can extend this to as many as 30 business days. We appreciate your patience and your suggestion to improve our speed, and our team is continually working on improving withdrawal times. If you need further assistance, please reach out through the support widget on our website. We would love to know if anything else could be improved to make your experience even better or increase your rating.
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customer
Nov 20, 2025
After
After. I complained about some customers service issues regarding their response timelines and vagueness ever since the new changes. I was promptly contacted and was given a complimentary bonus. So far their response times and drive to resolve my issues was genuine. I hope that payouts will also be likewise
Response from TradeXMasteryNov 20, 2025
Thank you for sharing your experience with us! We are glad our team was able to connect with you promptly and provide a resolution. It is great to hear that you noticed an improvement in our response times and clarity as well. We are also continuing to work on making payout processing smoother and more consistent, and we hope your future requests reflect these improvements. If you need anything, we are always here to help through the support widget on our website.
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customer
Nov 18, 2025
Fast and clean
Fast and clean
Response from TradeXMasteryNov 18, 2025
Thank you for sharing your positive experience with us! We are glad to hear that everything felt fast and clean for you. Our team is always working to maintain that level of service and make every interaction smooth and reliable. If there is anything we could do to make your experience even better or increase your rating, please let us know through the support widget on our website. We appreciate your feedback and look forward to supporting you again.
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