Spy M.
Still waiting on my withdrawal and also…
Still waiting on my withdrawal and also plenty hidden things in the prop firm challenges to make you breach their rules when time to be paid

TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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507 approved reviews, newest moderated first
Spy M.
Still waiting on my withdrawal and also plenty hidden things in the prop firm challenges to make you breach their rules when time to be paid
Evaristus
Poor service. Requested payout since December 15 2025 and I keep getting told the account team is still reviewing request. Very unresponsive. Trade with TradeXMastery at your own risk. Very disappointed with them
Ausvydas S.
Avoid this prop firm! Scammers, you never going to get your payouts. They blocked my funded acc and never get payout. Im waiting for my last payout request from 15th of Dec. Nearly 2 month. Also they dont have live support thats a massive red flag.
Timea B.
My name is Timi from AU. I've been trading with TM for almost 2 years. I have also been an Akashx member - ID:620962748 - for a little more than a year (this will be important later in my review). I've been introduced by a friend and also I knew the people behind Akashx (Josh Zwagil) for over 10 years so I trusted the whole thing, and as a single mum I desperately wanted a side gig that pays. Soon enough I realised trading is not that easy, but Akashx helped me with signals and I kept buying low cost, promotional TM challenges, and blew up many of them. Slowly, I learnt... I passed more challenges and I decided I can do this on my own, I don't need to continue with the Akashx membership, I can call my own signals. I bought more challenges from TM and I started to get more profitable. In December 2025 I got Funded and I received my Funded account in 3 days ( #1726332). Unfortunately I blew it. Then in January, TM had the RESET (63% off) code, so I bought another 1-phase 100K account, I've completed that challenge (5K profit) in 3 days. (#1740475) I was so happy as I could see myself improving so much. Then the blow came next day, TM refused to give me my Funded account this time, although there was no difference in my trading style, strategy and device use between December 2025 and January 2026. They told me in an email that I was copytrading and used too many devices, none of this is true. I wrote them email , they kept refusing. I wrote another email 5 days ago, no reply. Their customer service is horrible and mainly bots. Some people who still with Akashx say that they're doing this because I chose not to be a member with Akashx anymore. But TM never stated that I need that. Anyone can go to the TM website, get the promo code and start a challenge. It's a huge scam and as someone who has been scammed by another company (CFX) before is kind of heartbreaking. Not to mention the financial loss and guilt I feel, when I just wanted some extra income as a single mum, I lost a lot. I'm thinking of going to my bank and try to recover at least the last transaction, but I think the bank will turn the responsibility back to me and won't help. Please, please DO NOT BUY INTO THESE HEAVILY DISCOUNTED CHALLENGES WITH TRADEXMASTERY. ( right now it's a 70% discount for Valentine's Day 😬) I see the same signs now as with the previous scam and the decline, and I believe TM will go down in the next 6 months if not sooner. They're just trying to get as much money as they can before that happens. My theory also that they discriminate and refuse to pay out people who trade on their own in order to be able to pay the people who are with Akashx. Although some nicer Akashx educator now steering people away from Tradexmastery in the past few months. Their conscience maybe talking to them. I hope you read this far and you put your hard earned money elsewhere. 😊
Response from TradeXMasteryMar 26, 2026
Hi Timea, We’re truly sorry to hear about your experience and the distress it has caused. We understand how disappointing this must feel, especially after your progress and the effort you’ve put into trading. We sincerely apologize for the confusion surrounding your account review and the concerns raised about copy trading and device usage. Situations like this should always be clearly explained, and we regret that your experience with communication has not met expectations. We kindly ask that you contact our Support Team through the support widget on our website so your case can be thoroughly reviewed and clarified. Your feedback is important to us, and we are committed to addressing your concerns and improving your experience moving forward.
Sunkey S.
Its being long time,more than a month but they didn’t release my first payout according to them, payout should be processed within 3 days or 21 days but its being one month,they didn’t give my reward. This prop firm is totally scam and fraud. Don’t trust with this prop firm.
Response from TradeXMasteryMar 26, 2026
Hi Sunkey, We’re very sorry to hear about your experience and understand how frustrating it must be to wait longer than the communicated payout timeframe, especially for your first withdrawal. Delays beyond expected processing periods are not the standard we aim to provide, and we sincerely apologize for the inconvenience and uncertainty this has caused. We kindly ask that you reach out to our Support Team through the support widget on our website so your case can be reviewed in detail and prioritized appropriately. Your feedback is important to us, and we would greatly appreciate the opportunity to resolve this matter, improve your experience, and restore your confidence in us.
customer
I am extremely frustrated with this company’s handling of my case. I requested a refund within the 14-day period and made no trades. According to their own policy, I should be eligible for a refund, yet it has not been processed. Furthermore, my wife's account was closed due to alleged copy trading and multiple accounts on the same IP address. We share devices as a couple, which is completely normal. The lack of transparency and delayed resolution raise serious concerns. I hope the company takes responsibility and resolves this issue promptly. complaint online at econsumer.gov
Socrates P.
I don’t know how TradeXMastery is still in business. If I could put 0 stars I would. They have no intention on paying anyone any money and are just looking for ways to get people to keep purchasing accounts. My most recent account was a 1-Step $200k challenge with no consistency requirement. It was their new promotion. I paid around $690 with the discount, earned $10,000 in 5 days of trading and received an email that I had passed the challenge, but that it was under review for up to 3 days. The next day I received an email from them saying that I had failed because of copy trading, without providing any proof of such a thing. They said I entered trades the same time as others did 😂, as if I’m supposed to be the only one trading in these markets. I’ve been trading for a year with them and I finally passed a big challenge, only to see that their intention was to never give me a funded account. I made a claim for my money and am awaiting a response from my bank. Additionally, they sent me their rules and while reading them carefully I found that they state that you cannot have more than $200k in instant funded accounts at once. I looked back and realized that in September/October/November of 2025 they allowed me to purchase multiple $200k instant funded accounts on several occasions, which means that they obviously violated their rules by allowing that, and should reimburse me for it. I’ve lost a lot of money with this company, and just hope that others don’t make the same mistakes as me.
Chris
Very poor experience I would give 0 stars if I could. I requested a withdrawal on 03/10/2025 and the status is still pending at the time of writing this review. Customer support has not been helpful. All responses appear to be automated, with the same repeated message asking me to be patient and stating that my case has been forwarded to the relevant team. I have submitted over 15 support tickets, but there has been no progress or clear explanation. Once my account became profitable, withdrawals have stopped Based on my experience, I would not recommend this company.