I’m not happy with TRA when they wanted payment all calls were answered.
3 months later heard nothing from them and called 3to 4 times a day for a week no return phone calls..
Not a way that do Business..
I feel like I’m on my own and have to start all over…
Paid 4,000 up front they answered every phone call till they got the money…, very sad and very disappointed…
JH
Johnny H.
I've heard it was a good company so I don't know what is going on
I paid them to go back and fix my taxes that I didn't have filled out this was in late 2021 early 2022 and I've heard nothing from them I called and left several messages and they have still not bothered to call me back I just left another message waiting to see if they call me back this time I hope so because I don't want to have to name any names but I will
CT
Cassie T.
Don't walk away from TRA, RUN!
Please run, don't walk away from Tax Relief Advocates, TRA!!
I feel compelled to share my experience with Tax Relief Advocates (TRA). I initially reached out to them in April 2024 after hearing their glowing media campaigns on various radio stations. They promised a significant reduction in our tax liability and assured us that the process would be swift and efficient. After paying them $5,000, we saw no reduction in our taxes and, instead, accrued additional interest and penalties.
After nine months of no progress, little communication (none if I didn't chase them), and no resolution, we made the decision to sever ties with them. These past nine months have been incredibly costly—both financially and emotionally. TRA’s persistent failure to deliver satisfactory customer service or results led to our decision to end the relationship.
Unfortunately, our experience has been nothing short of frustrating and stressful. Despite voicing our concerns multiple times, we received no meaningful response. We were lied to on several occasions and, on many others, calls went unreturned, or scheduled calls were simply missed. It was clear that they had no respect for their clients.
I strongly recommend exploring other firms before considering TRA. Don’t be misled by their promises. Don’t tie yourself to a company that offers poor customer service and fails to deliver on their commitments. Don't go there!!!
AH
Anthony H.
Based on the ads on IHeart alone
Based on the ads on IHeart alone I would not use this company. In my opinio, thae are inane and intellectually insulting. Grrrr...
JF
Jamie F.
Worse than the IRS
Worse than the IRS! When you are at your lowest, scared about what is going to happen, this company promises to throw you a lifeline. For a nominal fee, upwards of $1000, they will do their "research" to see if you are eligible for an offer and compromise with the IRS. Once they deem you eligible, you then have to pay thousands of dollars for them to do their work. Then you wait, and wait, and wait and wait. Eventually, when you finally put the pressure on them to get this done, they will tell you that you are not in fact eligible. Then, and here is the kicker, the money back promise goes away. They will return a portion of your money, but not all of it as they need to be reimbursed for the "work" they did. Such a scam. They will have someone "fight" with the board on your behalf, but the board will say, sorry we did this work and you owe us for it. I would love to find others who have been scammed by this company so that we can look into a class action lawsuit against them. They need to be stopped before they hurt more people. I know I could not afford to lose what they have taken. Additionally, during all of this time I have been waiting, the penalties and interest (which they promised would be stopped once they took my case) kept piling up. This company is a FRAUD. I would also be interested in reaching out to news outlets about this company, and others like it (as I am sure they exist). They take money knowingly without living up to what they promise.
LU
Luanne
Don't walk RUN away!
Don't walk, RUN away from this place. Their tax practices are shady. I asked for a review of my past taxes as a citizen working abroad and they sold me a "TAX INVESTIGATION" package which cost a total of $1,600.
After the "investigation" my redone tax returns showed I owed $3,000 more than I already owe. And they just deleted numbers from the sale of my property which would have made my tax return fraudulent and triggered an audit with the IRS.
When I called them out on it, they apologized for the "mistake" -- the whole process was high pressure and unprofessional. Their local Irivine, CA rep Cynthia Wicks rushed through all our phone calls and the emails from the people redoing my taxes sounds and communicated with language nuances that made me think that they were outsourced labor.
P.S The use of the words "tax investigation" is BS. I was never under any kind of investigation in any way, shape or form. This was just their high pressure tactic to induce a false sense of urgency to their process.
MG
Monique G.
TRA and Blake McAdams andTeam…
TRA and Blake McAdams and he’s Team We’re awesome. I would recommend them to anybody. IRS had me owing over $12,000 in back taxes. When you’re living paycheck to paycheck it’s kind of hard to come up with something that you don’t have. And in this economy, it’s even tougher. Blake understood that he understood my anxiety and the stress I was under trying to figure out what to do. I owe them so much they literally were godsend. I just want to say Thank You to them. It took a little bit of time and a lot of communication, but they got me into the forgiveness plan !! Thank You Monique Garza
BL
Brandy L.
Danny helped me solve my tax problem…
Danny helped me solve my tax problem and I give him five Stars and I highly recommend them