Townsquare InteractiveReviews of townsquareinteractive.com

I would strongly recommend being very careful before hiring Townsquare Media. My experience with them was extremely disappointing and ended up damaging my online presence instead of helping it. At first, their sales team and vendors were very friendly and promised great results for my website and Google Business Profile. Unfortunately, the actual service did not match those promises at all. The website they created felt like a very generic template with low-quality maintenance and very little attention to detail. I also feel that my online reputation and visibility were negatively affected, and now I’m struggling to rebuild my website and online presence to the way it was before. Communication during the sales process was great, but once everything was set up, the level of support and quality dropped significantly. If you are expecting customized work, strong SEO, or real care for your business branding, that was not my experience. In my opinion, this service was not worth the money, and I regret hiring them

I’m posting this because I saw the "behind the curtain" reality at Townsquare Interactive, and it’s something every firm using them needs to know. Q4 of 24 The service side was falling apart. Massive people quitting, case managers workloads getting x2 x3 overnight. I witnessed widespread fraudulent activity within the service teams. Specifically, tasks were being marked as "complete" with a single click despite no work actually being done. These client requests essentially disappeared into a void, never to be addressed.

Yes their price is competitively cheap, but cheap means hard to navigate, hard to find what your looking for.

Townsquare called me and informed me the phone number on my website and directories didn't work. They said the could have the number removed from the directories before they had a new website built. Website went live a week later. It had my company number not a tracking number. They failed to remove it from the directories for three more months. I called them numerous times in that 3 month period before they finally fixed the number and credited me 3 months of service. That number is still on some directories and I can't get it removed. The only company worse than them is Surefire local, they're the company that issued the non-working tracking number.

People need to have perspective. Townsquare charges $300-$500/month for their services while most companies in this space charge significantly more just to build a website. Townsquare is the best out there for the price. No question or anyway around it.

This company really promised us that they will give me a lot of clients but they did not and they charged a high price. They also promised money back if the website didn’t work and I haven’t got a lot of clients and I have paid 400$ each month. When I told them about I’m not receiving clients they did not give me my money back , they are very good to convince their clients to pay saying that they will give you a disability in google page whatever they have is not true. Lastly I do not recommend this company and please do not let them fool you.

Not a real business they only work until noon. I would not recommend this company to anyone because if there are any issues you will never be able to get someone on the phone.

I probably should have come here first and read the reviews before I gave these people $1,500. These people claim they could make a difference for my business. They haven't got me one freaking phone call!! Not one!! How these people remain in businesses beyond me... stealing people's money I guess! And then they sit there on the other end of the phone justifying why I should pay them $500 a month! They said I would come up first on Google in a month! Then they said it would take a couple of months! Then they said it would take 3 months or better! And then the last time I talked to them after I paid for the third month they said it would take up to six months! worthless!