Townsquare InteractiveReviews of townsquareinteractive.com

Worse experience with marketing company: ZERO communication but very punctual payment withdrawal. Nothing but lies: nothing they build for you is yours, nothing belongs to you. They sent me a zip folder with files so I can build my own website and refuse to transfer my website to my hosting platform. They also tried to sell me on a yearly fee for hosting my website, and tried to sell me my own website for $149.00 a month. They throw the ball at each other, no one knows what you are talking about. AVOID them at all cost My mistake for not looking at their reviews before I signed with them.

I would strongly advise not doing business with Town Square. Full disclosure I was with them for several years. The quality of their work was sub-par at best, but I take full accountability for letting this relationship drag out as long as I did. That being said, the deciding factor for me going with them in the first place was they assured me if I ever stopped services with them I would still own all of my content. Well tens of thousand of dollars later I have decided to end their services and they are keeping all of my content and will not allow me to transfer it back! Great way to show appreciation for all that money I paid them...

DO NOT CONDUCT BUSINESS WITH THIS COMPANY!! I’m a small business owner in Florida, I gave this company a chance and strongly regret it! Onboarding was great and seemed promising… They will provide a mediocre website and charge you hundreds of dollars monthly to „optimize your visibility“ on google. They could not even get my company name right and did not fix it for months. When contacting them to get it straightened out and a new website build with the right name and domain, they cancelled my service without notifying me. I happen to notice that the website was removed after a few weeks. Total rip off, incompetent marketing and management team, overpriced for minimum effort marketing that in 8 months did not provide any benefits, leads or productivity for my business. Save your money!!

Very bad and realy rude people! Glad I did not hire them! Jake Friedman was very unprofessional when I asked to give me a day to think about it. I had to block his number in order to stop the inappropriate texting!

They had my Google page shut down and blamed Google for their mistake.

Town square make it seem like they do big things for people when you just starting a business I talked to multiple different people at this location and I let them know that I already had domain website basically I had everything already done prior to another company doing everything for me and I talked to someone by the name of Chris that I talk to I let him know that I had my own everything and he was saying something about my Google been look right and distant this and that so I said what can you do to make the Google page look better and he assured me how everything was going to look but it wasn't it was even worse so with that being said this company charged me $299 for something I already had done I just needed someone to host my business that all I didn't know that this company didn't work with the company who I was already have all my business through that business closed down so I needed to find someone else soon as possible for my glorias kitchen and I was not aware of the company redoing everything over and charging me for stuff that I already had people please do your research before you get screwed like I did because this company show stuck it to me and my bank wouldn't even disputed $300 gone to waste when I already had everything up and running all I needed was someone to host my business I didn't need another website I didn't need another domain I didn't need another menu I didn't need a lot of things because I already had everything done and this company we did everything and charged me $299 when I didn't need whatever the hell they did so I got played out of this company and my bank so please don't do like I have done because I'm a first time restaurant owner and I was looking for help and this company took advantage of me really bad because I didn't know what I was doing and I didn't know where to start but I told them I had my own everything the company just went out of business and they told me they don't work what other companies when July 2025 and then they had to nerve to try to take out another payment of $299 I'm glad I closed out the account completely cuz I was screw over by them and our screw over by my bank

I bought their package that I guess was customized for me and my needs for my business. it was like $350 a month. I had an active website already but was persuaded into buying their services that would get me more views on google which would include going into my website and changing keys words so google can find me easier. I gave them the credentials to my website and they had a hard time changing anything because my website was coded and they needed help getting more access to change things. I connected them to web designer and they failed to get in contact with him. Once they did get in contact, they realized they didn't know how to do anything or change anything because of whatever reason. Months go by and I'm still paying for them to "try" and nothing was ever completed. They continued to charge me while nothing was being done. Dont work with them, they also never answer the phone and you would always need an appointment to speak to them. The only appointments available were 2 weeks out and I needed customer service immediately. Anyway, I wasted my money on them. They did nothing for me and I maybe spent 5 months worth of their services, you do the math. The suck

Worst waste of money. $700 a month for 4 months and not a single call. Then they Harassed me for months trying to get another $400 out of me after I cancelled their services. I refused to pay and they took control of my business name, made it near impossible to find out who owned my .com, got my email cut off for months, total shlt show trying to get it straightened out. Don't waste your time or money!