Kael T.
TownSquare Review
Company explains what they do and they execute it within days of payment! Great communication and making sure I’m happy with the results of the website, as well as google optimization!

We put people first & help small businesses grow! Townsquare Interactive is a digital marketing company focused on web design, local SEO, social media & more.
Townsquare Interactive (townsquareinteractive.com) has 95 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Claim this listingSales & Marketing · Raleigh, North Carolina
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Sales & Marketing · Charlotte, North Carolina
Excellent
Sales & Marketing · Durham, North Carolina
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Sales & Marketing · Raleigh, North Carolina
Excellent
95 approved reviews, newest moderated first
Kael T.
Company explains what they do and they execute it within days of payment! Great communication and making sure I’m happy with the results of the website, as well as google optimization!
David P.
It was great
Josiah L.
The teams work fast and hard to create what you need for the best results.
Shaun E.
This company has been very nice and friendly, they have built me a great web site and hopefully will soon take care of all my online information. I had them change some things on my website and it was no problem they took care of it in only about an hour and so far I’m impressed.
Steven C.
Jessie went above and beyond to help me solve issues I truly appreciate him and his patience!Love his Custer service ! thanks Jessie !
Ross V.
Wow, just had a great experience with Jesse! We spent almost an hour on the phone cause I had so many questions and my boy Jesse had so many good answers. He was making changes to our website in real time that I could see from my laptop. Thanks, Jesse!
Mitchell L.
They will sell your data to telemarketers Biggest scam artist RUN away fast
Bill R.
We engaged Town Square Media in mid-February 2026 with the clear goal of generating measurable new customer leads for our painting and coatings business heading into the critical spring season. During our meeting on February 16, 2026, we contracted two main services: • A new website with SEO optimization at $350 per month. • A 3-month radio advertising package with ad targeting and CRM lead management totaling $2,696 We were explicitly advised that this combination would be an effective way to kick off the spring season and drive new business. After 90 days, the results have been zero. Not a single phone call or qualified lead can be attributed to Town Square Media’s radio campaign or targeted ads. The complete lack of return on investment is undeniable. We reached out multiple times by phone and email to express our growing concerns. Each time we were told that “it takes time” and that results would eventually materialize. Ninety days later, we remain profoundly disappointed. This campaign represented a significant and unnecessary financial drain on our small business with no tangible benefit. We have since canceled the radio and targeted advertising portion; however, we are unfortunately locked into an additional three months of payments for the website and SEO services. While we appreciate the need for some ramp-up time in advertising, a total absence of results after a full quarter, combined with repeated dismissive responses, falls far short of professional expectations. I cannot recommend Town Square Media for radio advertising or digital marketing services. Businesses considering their packages should proceed with extreme caution and demand clear, measurable performance metrics and realistic timelines upfront. Midland Coatings LLC