Townsquare InteractiveReviews of townsquareinteractive.com

Nate has been great. He has keep informed and guided me through the whole process.

Their 5 star reviews are fake and salespersons guide you to leave a 5 star review before you are able to actually use their services and won't help you untill you do by sending you a link that makes it to where you can change said review after getting the crappy service. They then hit you with the gotta have the service for at least"3months" for any proper results which cost you 1000's of $. If you like waisting your money for nothing then have your information sold to other companies so then they can spam you for the same crap on a plate then go for it. You'll get overcharged, harassed, and post cancellation billing. I'd rather trust the ppl on Epstein's list before this company.

Great job on my site.

I hired Townsquare Interactive for a managed website/marketing service under a 6-month agreement and paid $1,600 for the first 4 months. When I signed up, I thought I was leveling up my online presence. Instead, my visibility and lead flow dropped badly, and my business performed worse during my first few months with them than it did during my first few months in business. My biggest issue was that the campaign was not properly built around my actual business. The website and marketing repeatedly focused on the wrong services, included services I do not offer, and did not accurately represent what my business actually does. When I raised concerns, I felt constantly dismissed. I had to request meetings, send repeated emails, and provide examples/screenshots just to get basic issues acknowledged. Several reps admitted in calls that the campaign had not been handled properly and that my business had not been managed the way it should have been. Even after those conversations, the changes that were supposed to be made were still incomplete. There were also clear quality-control problems, including wrong page titles/metadata, duplicate SEO information, poor site structure, and service-area changes that were added only as plain text instead of proper clickable/indexable pages. For $400/month, I expected a managed marketing service. Instead, I felt like I had to audit, correct, chase, and eventually replace the work myself. The downtime and lack of meaningful lead flow during this campaign affected my business enough that I decided to learn basic SEO and website building myself. I ultimately rebuilt and launched my own replacement website because I no longer trusted the campaign to accurately represent my business online. Despite admitting that the account was not handled well, Townsquare would not allow me to end the contract early without continuing to treat the remaining balance as owed. They also denied my refund request, continued dismissing the issue despite my written documentation, and left a disputed balance in place. Based on my experience, I would not recommend Townsquare Interactive. My honest advice to other small business owners is to learn basic SEO, learn the basics of building your own website, and keep control of your own online presence before paying for a managed marketing service.

TSI is official, they listen, collaborate, develop a plan, and execute with precision. Meetings times were set and met. Calls were returned, questions were answered with clarity. I really enjoyed the entire process and look forward to working with TSI during this journey.

I enjoyed the in-person introduction. They have been honest and open through the whole experience. I look forward to continued use of their service.

Josh, Jackson, Natalia, Alex, and Catherine have all been so awesome to work with! They took care of all my requests and worked like I was the only client they had. Thank so much everybody!

Customer service is great