Townsquare InteractiveReviews of townsquareinteractive.com

Nate was awesome!!

TSI did a fantastic job with our onboarding. We (JAD Plumbing) worked with Adam who was always friendly and knowledgeable about how to fix any issues that came up. I could call in anytime and didn't have to remind anyone who I was or where the project left off, Adam was already on top of it. The team was quick to respond back and communicated well during the entire process so I always knew what the next step was and what to expect. I would definitely recommend their services.

If your domain, website, or email matters to your business, look very carefully at what you actually control before signing with this company. I spent over a week trying to do one simple thing with Townsquare Interactive: forward two domains to a new website. What I found underneath their control panel should give any business pause. Their Domain Forwarding tool accepted my request three times and returned a "Request Successfully Received" confirmation each time. Nothing ever happened. Only after escalating did I learn why: the forwarding tool does not actually update DNS. The button does nothing except show you a success message. It gets worse. The "Advanced DNS Settings" editor in their panel displays a DNS zone that is not the live zone serving my domain, so changes made there are meaningless. The domain lock status in the panel does not match the actual registry, and attempting to change it produces an "Unspecified Error." When staff finally applied the forwarding manually, their forwarding server turned out to have no SSL certificate. Every https link to my domain, including all Google search results, returns a connection error. That remains broken as I write this even after emails and phone calls to their "support." I was also told my domain transfer out would be approved "quickly." It is still sitting unapproved. At no point in this process did a single thing work as described the first time, and not one promise made to me by support has been kept. Every fix I have, I got by routing around them.

Adam was great!!! He addressed all of our concerns.

They are on top of it!

These people are awesome very insightful 5 stars

Nate was professional and courteous with guiding me through my launch into Townsquare, looking forward to the service and will recommend to those with similar needs in the future.

Very grateful for TS. They have made the process seamless and painless.