TOV FurnitureWelcome to TOV Furniture! Your source for Chic, stylish, and affordable furniture.
TOV Furniture (tovfurniture.com) has 237 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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kimberley K.
So far my experience from placing my order to updates regarding my delivery status has been great. Super excited to receive my sectional. Wonderful customer service!!!
Response from TOV FurnitureJan 17, 2024
We're thrilled to hear about your positive experience! Thank you for choosing us. We hope you enjoy your new sectional, and if you ever have any questions or need assistance, our team is here for you.
MC
Absolutely love the style! Great table. We had a small issue but they were amazing at addressing it. Seriously best customer service!
Response from TOV FurnitureJan 17, 2024
Thank you so much for your kind words! We're delighted that you love our Fun, Never Boring style. if you ever need assistance or have further feedback, feel free to reach out. Enjoy your new table!
Astrid
Great customer service. Mariela the customer rep did a good job. Will definitely buy more from this store. Thank you.
Response from TOV FurnitureJan 17, 2024
We appreciate your kind words! Kudos to Mariela for a job well done. We look forward to having you come back for more. Thank you!
Rochelle
I spoke with Katrina she was so helpful and kind. She made me feel like a valued customer. Thanks Tov Furniture for the speedy process!!
Response from TOV FurnitureJan 17, 2024
Hi Rochelle- We are delighted to hear Katrina provided helpful and kind assistance! We value your feedback and appreciate your business. Enjoy your new furniture!
Buck T.
I am eager to receive my pieces from TOV furniture. There was a bit of a snag in the process with the “NoFraud” verification but that was resolved thanks to a TOV customer associate, Lauryn. She helped me get everything on track and made it really simple for me. Thank you Lauryn!!
Response from TOV FurnitureJan 17, 2024
We're thrilled to hear about your anticipation for your TOV Furniture pieces! We appreciate your understanding during the No Fraud verification snag, and we're so happy Lauryn could assist in resolving it quickly for you.
Tracy
I had a question with my order, so I reached on on the website to chat after work. I noticed that they were closing in 5 minutes, Charisse answered me within seconds. Best Customer Service Ever. She went above and beyond and the next morning got back to me email. Not only did she take the time at closing time, but also researched my order and got back to me first thing in the morning. I am so impressed with TOV and more importantly Charisse customer service. Greatly appreciated. TOV you are top notch and lucky to have Charisse as an employee. I am comforted to know if I have any questions or concerns on my order you will take care of it promptly Thank you Charisse for putting my mind to ease.
Response from TOV FurnitureJan 17, 2024
We're pleased to hear about your exceptional experience with Charisse! We appreciate your kind words, and we're fortunate to have Charisse on our team. Thank you for choosing TOV, and sharing your positive experience with us!
Alexandra S.
Aaron was the most helpful CS person I have ever worked with. I saw the Tassle Pendant on a few sites with conflicting information on the power source. He was quick to respond and help me understand it was hardwired but gave me a solution for converting it to a plug in. I am SO impressed and pleased with this service.
Response from TOV FurnitureJan 17, 2024
We're glad to hear Aaron's service left a positive impression! Thank you for choosing us and sharing your feedback on the Tassle Pendant Light, that's a great piece!
customer
If you’re looking for furniture designs that speak your language, TOV is the place. In addition to the uniqueness and quality of what they offer, the customer service and integrity in follow through is A-1. Nothing but stars as far as I am concerned.
Response from TOV FurnitureJan 17, 2024
Thank you for choosing TOV for furniture that that resonate with your style. We're proud to provide unique, quality offerings and A+ customer service. Your positive experience means the world to us!
