Touch of Class - Unique furnishings to decorate your home. Find home decor, bedspreads, comforters, area rugs and wall art in many decorating styles.
Touch of Class (touchofclass.com) has 70 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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cliff
Ordered a bathroom mirror-medicine cabinet from them, arrived broken and shoddy, real junk, i called customer service , since i needed this project finished quickly I thought w a discount I could make the repairs, no go on the discount, the would rather ship it back and make me scramble for a replacement, never again . Im actually glad they said no, as this item is such a cheap piece of crap.
Bena T.
Ordered King Bedspread due to oversize options. Not cheap but have always used my bedspreads for years so I was willing to make investment. Unfortunately, the quality of material is poor and, when professionally washed, it literally came apart at seams and pilled up. Looks horrible. We've had for almost a year and I am looking for replacement.
Neal G.
Everything in their catalog says In Stock and Ready To Ship which in their minds means in 5-10 days when we are good and ready after we take your money we may get around to shipping your product and then the exhorbinant fee that we charged you for shipping well that means it may get to you in 12-14 days after we get around to shipping depending on the speed of the horse they send it on. To say this companies shipping practices are a joke would be a compliment.
Craig K.
I purchased an oversized cover for my recliner. We bought one years ago from bed Bath and beyond and it’s held up very well but it’s just time to replace it. What I received was four or five rags sewn together to slide over parts of the chair, with the warning that, if your recliner is leather, you’ll have to slip rubberized pieces, I’m thinking they mean those thin round rubber things we have in our kitchen to help open jar lids. Just trash. And the return policy requires it be returned in the new condition and original packaging. Like anybody saves that wrapping. And after I pay for return costs and Drive to UPS, it’s just not worth it. My advice, stay away from these people.
Susan M.
I will NEVER order from this company again! Placed an order in November and checked out using PayPal. Received email confirmation but never a notification of shipping. PayPal showed pending, no problem. After 2 weeks and several emails, finally received a response that "your form of payment was declined". BS! They never sent an email informing me of this! By this time, several items I'd ordered were out of stock, so I told them to cancel that one and I placed a revised order. Same thing, confirmation of order but not of shipping. Another 2 weeks and several emails later, a response was sent saying they thought I wanted the order canceled. What?! I had clearly communicated that this was a second order to replace the one they messed up. I'm so over this shady company! Never again!!
Equine A.
Absolutely, hands-down the worst customer service possible! Left 4 messages for the manager. NONE were returned. Other associates were just plain rude!
Love to S.
I ordered an “In Stock Ready To Ship” item a week ago and they still haven’t shipped my item and when they do get around to ship it, it will take another “5 to 10 business days” to get it! Not happy with this company!
Sylvia A.
I had ordered several times from this company. I ordered a lamp and was not happy with it. I called for a return label and the gal said I had to pay for sending it back. It cost $47.52 for postage. I will not order from them ever again.
