SR
I ordered a luxury comforter set
I ordered a luxury comforter set. First of all, the comforter appears to be good quality and for that I am grateful because it's large and I wouldn't want to have to return it. However, I ordered it on 1/19/26 and after two weeks of not hearing anything from Touch of Class, I wrote customer service an email asking for the status. They told me it was on back order and it would shipped out on 2/4/26, and they would notify me when it did ship. Feb. 4th came and went, and still no emails from Touch of Class. After three weeks of waiting and having received no updates or status reports from Touch of Class, I wrote them another email cancelling my order. Lo and behold, as soon as I sent that email out, they replied that they had shipped it that morning and hadn't gotten the notification out to me yet. I then asked for a confirmation tracking number, which they did provide. I saw that it indeed was in route. When the bedding arrived, like I wrote above, it was good quality and I was satisfied with that, but the color is definitely not the same shade as the picture on the website. It's much darker. I would have preferred the exact color, but it's doable. In summary, if you order from Touch of Class, please be aware your order may take weeks to fill and you will have to keep track because you won't receive any notifications until it ships, which could be weeks from when you ordered. But once it arrives, it may be worth the wait to you, or not. It would be nice to know before ordering an item that it is on back order and a date of when to expect it.