Touch of Class - Unique furnishings to decorate your home. Find home decor, bedspreads, comforters, area rugs and wall art in many decorating styles.
Touch of Class (touchofclass.com) has 70 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Joan E, B.
I ordered 3 Palermo rugs from Page 43 of your catalog, 2 were ordered in April and 1 in May. They were purchased on my Capital One card. Upon machine washing, all 3 have frayed at the corners as the binding has failed. I have tried calling customer service with no avail. I advise customers not to buy the rugs.
Ron B.
I ordered two pairs of Marshfield draperies & received Ricardo grass cloth drapes in different color. Contacted customer service who could care less. Said they were same, which is not true. I have ordered 3 pairs of Marshfield in the past and these are NOT Marshfield! This was the finishing touch to a redecorating project so needless to say I’m disappointed & disgusted with their customer service. No support here! Bait and switch for sure! Not paying the heavy price to return. From the reviews, this is nothing new. Look elsewhere! Don’t trust them! PS Marshfield have a slight sheen to them making them look more attractive. Kathleen Bardnell
John
Terrible customer service. Called twice to check on an order, told me it was en route, only to find out later it was still backordered. Also charged my card even though it wouldn't ship until July. Outright lied, then deducted original shipping costs even though I had free shipping. Terrible business model, nearly a scam.
Hannah D.
My product was not delivered to my home and they refuse to refund me. Beware! Do not purchase from them, they are a scam of a company.
Shemica K.
I purchased a set of wall sconces and never received them. They were delivered to the wrong address and they would not give me a refund. Whoever the person is that received my items had a great Christmas present. I WILL NEVER ORDER FROM TOUCH OF CLASS AGAIN. PLEASE PLACE YOUR ORDERS AT OVERSTOCK.COM OR BED BATH AND BEYOND. THEY STAND BEHIND THEIR CUSTOMERS 💯%. TOUCH OF CLASS IS A COMPLETE RIP OFF. INSTEAD OF TOUCH OF CLASS IT SHOULD BE NAMED TOUCH OF GRASS BECAUSE THATS HOW CHEAPLY MADE THE ITEMS ARE FROM WHAT MY FRIENDS THAT HAS ORDERED THERE BEFORE.SO I TOOK A CHANCE ON MAKING A PURCHASE AND GOT BURNT. MAN SOMETIMES IT PAYS TO LISTEN TO FRIENDS ABOUT CERTAIN THINGS. NEVER EVER AGAIN WILL I PURCHASE ABSOLUTELY ANYTHING FROM TOUCH OF GRASS.
Krista D.
Purchased a comforter 6 months ago and still don’t have it. Say it’s on backorder, but they charged me in full for the item. I’ve called and emailed Touch of Class several times and no resolution. Won’t process a refund or allow me to select a different item. Do not use this company.
pauline
No idea where these bad reviews are coming from but I just received a piece of metal art and couldn't be happier. Beautiful, high quality art that was very well packaged and quickly shipped. I will definitely be ordering from them again.
Peggy N.
The rugs i received are very cheaply made. They are rectangle in shape and are uneven on several sides. They were supposed to be non slide backing but slide all over the place. Do not recommend this company!
