The Topps CompanyReviews of topps.com

Worst ever do not buy from this I order this 2 months ago still havent arrived.

Avoid Avoid Avoid - I paid for 2 boxes of match attaxs for my 9 year. It said that my order was shipped and I even have a tracking number however when I input this into Royal Mail, it says that Topps have yet to send the package to them for shipping. I've emailed twice and rang, the mailbox is full and no one answers. Disgraceful - do not spend your money here.

Brought something from Topps JP. Customer services said 5-10 business working days untill my order being handled. Waited for almost a month, sent few mails about my order and non of them reply. Felt like is a scam when no reply and no status about my shipment.

Where do I begin? This company is absolutely terrible, and I'm not sure if Fanatics taking over will help things. I have a pending redemption card where it's status has said "Pending" for a very long time. Normally I would be more patient with the redemption, but this same redemption card has been fulfilled, shipped out and received by many others already. I decided to call Topps to try and get to the bottom of it. The customer service rep I talked to said he'd look into it and promptly email me back. It's been 2 weeks since that call and no response... and the redemption status is still.... (you guessed it)... "Pending". I paid good money for this redemption card, and I want Topps to fulfill it!

Kein Support Ich habe hier Fußballkarten gekauft. Jedoch war die Verpackung beschädigt und ich forderte eine Retour an. Zuerst will Topps dass ich diese selbst bezahle, was ich unverschämt finde, da der Artikel defekt ankam. Auf bitte mir ein Lable zu senden, wurde behauptet, wir machen das so schnell wie möglich. Das ist jetzt Wochen her. Keine Antwort auf Schriftverkehr. Katastrophal. Wieso wird man in deutschland mittlerweile an jeder Ecke abgezockt????????????????

Ordered a present for my son which hasn’t arrived- the status says the order is complete. Contacted Topps - they did not address the fact I haven’t received anything (this is confirmed by Royal Mail) but said to return the item with a cover letter! How am I suppose to return something which has not been delivered!?!?! They obviously didn’t read my enquiry and just sent a generic cut and paste response. I still do not have the product I ordered and have paid for and am no further along to getting the situation resolved. Very disappointing and will be following up and taking further steps if needed

I am not overstating how terrible this company is. If you have an issue you will never get a resolution. They simply don't care about you. Spend your money elsewhere. Look up their reviews and check the BBB. This company makes me sick, how they can treat everyone like they are doing them a favor. The only certain thing I can guarantee is you won't get a resolution to a problem you have.

What used to be the gold standard for collectible cards has now turned into a steaming hot pile of garbage. The Hobby has changed but all that Topps cares about is churning profit. Deceptive and mislabeled cards, redemptions that take an eternity to fill and overpriced product is what they spew now, they should be ashamed of themselves. I really feel bad for Fantatics acquiring them, they are getting a real big BM here with Topps and if the bubble bursts in the collectible industry in the next coming years you knew who blew it--the simpletons at Topps.