Gianmarco V.
I ll never order again cards from this…
I ll never order again cards from this company. 80 euro for 10 cards ruined and printed by dogs.... Never again
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The Topps Company (topps.com) has 326 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Gianmarco V.
I ll never order again cards from this company. 80 euro for 10 cards ruined and printed by dogs.... Never again
James L.
I've been buying online from Topps since the beginning of this year. The past few months I've had to reach out to them over missing product, questions about my orders, etc. They have the WORST customer service reps taking their calls. They are rude, short/quick answer with zero feelings. It's one of those things where you have to prove yourself innocent because you are already guilty with them. With that being said, the product that is offered online is extremely good. Cards they sell are exactly what I am looking for. They do have a great product for the $$$. I just hope that you never have an issue and have to deal with the other person on the line. Here's to the future of collecting Baseball Cards.
R. H.
Emailed to try to ammend an order, took a month to reply to me. Have had confirmation of one out of two orders being shipped and the other nothing but the order number after purchasing. Have tried to email and call and they have no way of letting you speak to them. I am not surprised MLB pulled their contract they are abysmal.
Simona B.
Spedizione lenta
customer
Worst non existent customer service I Have ever had the misfortune to contact,absolute joke.
Al
Ordered a week ago - only delivered 1 / 3 parts. Hear nothing back from them after one week of calling, emailing and messaging. Eventually the other 2 parts arrive a week later. Topps really need to improve their email comms around delivery times and when parts of your order are out for delivery.
Michael L.
Ordered and paid for 2 day shipping on September15th, bought a set of 4 cards.... it's 9-27-21 and still have not received the product or a response to the 3 emails to customer service... when you call the call center it gives you 6 prompts to choose from and when you push the 1-6 options, nothing happens!!! i have collected for 35 years and i can't believe this is the standard that the TOPPS company holds, so very disappointing! I feel scammed
Joelew 2.
Shocking company. I tried to order from their website but got an error message for my payment. I tried again and got another error message so i gave up. The next day I had two charges on my card bill so contacted topps for a refund of one of the charges. It has been almost a month now and I have no refund. Disgraceful.