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The Topps Company (topps.com) has 326 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Steve A.
AVOID! Ordered an advent calendar for my son. Still not arrived on the 7th Dec - put it down to Roayl Mail strikes. However I've just recieved a shipment notification so it's actually taken Topps 9 days to ship it. Needless to say, a very disappointed boy :( Joke of a company. Just read the other reviews.
Owen
Joke of a company, made my order about 2 weeks ago and still not heard anything. Tried emailing and received no response. Avoid at all costs
Aaron
Shambles of a company. DO NOT USE THIS COMPANY! Claimed that my sidemen cards have been delivered and only just responded 2 months later and closed my case without dealing with it. Joke.
KK
DO NOT USE THiS SITE !!! SCAMMERS ABSOLUTE DISGRACE MY LITTLE BOY WOULD HAVE BEEN DEVASTATED IF I HADN'T REALISED NICE TRY TOPPS 🤣
Ryan
Missing an item from my order from the 28th oct 22. It's now the 17th nov 22. No reply from a human, only received an automated message from Topps. Emailed them multiple times and opened multiple complaints. They're just not bothered. Horrendous customer service. I Have since told my son that we won't be buying from them ever again.
ERIC C.
Once a proud and strong company, not a company that puts profits before customer experience. Price of boxes have skyrocketed and pulls have gotten worse. I think MLB should reconsider their licensing.
Ricky L.
Ordered two boxes of Champs League Stickers and a starter pack 16th October - only shipped 28th Oct after email asking where my order was. Package turned up 31st Oct contained 7 boxes Sidemen cards whatever they are. Logged on their complaints sytsem many times -nothing -now 12/11- no point using phones-non operational message says due to Covid-I have never been treated so badly this company is a joke avoid like the plague -
Michael W.
I ordered a set from them in September. The product was supposed to ship out Nov 4th. Product never shipped. They emailed me stating they were “hoping” that the product will ship next month. I called to cancel my order. They refuse to do so. For any buyer by ware that 1) they will not ship out the product on time. 2) you have no recourse if they delay your order indefinitely. 3) they will not grant you a refund. Please read all the reviews here and check out their better business bureau reviews as well.
