laurafothers
After a fault on my recent purchase the…
After a fault on my recent purchase the customer service team was brilliant. Couldn't fault them one bit. Thanks Maria. 5 stars! Love the glasses and would definitely purchase from them again.
Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.
TopFoxx (topfoxx.com) has 234 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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laurafothers
After a fault on my recent purchase the customer service team was brilliant. Couldn't fault them one bit. Thanks Maria. 5 stars! Love the glasses and would definitely purchase from them again.
Abe W.
Looks like picture, fits well actually been getting alot of compliments the reason for not giving five stars is the price
Michele A.
IM ABSOLUTELY INLOVE WITH TOPFOXX SUNGLASSES ALL OF THEM I DONT BUY ANYTHING ELSE EXCEPT THERES SINCE I STARTED WITH THEM THEY ROCK!!
K A.
Update 14 Sept 22: I have received a full refund through the same way I had originally paid for the item. They did ask if I wanted the item to be re-shipped, but I declined due to the bad customer service and experience received. Happy with the refund without any further issues but the service I experienced was terrible and has left a sour taste in my mouth after that ordeal. Placed an order 30 July, was told that it's been shipped. Received a notification that my order has been delivered on the 10 August. Checked tracking as I didn't receive my order and it states that it was picked up by an individual in New Jersey, I live in New Zealand! Emailed Top Foxx, they told me to wait for a week and that they are unable to track it, I waited two weeks and still nothing not even a courtesy email from them. I followed what was on their faq on their website about 'if my order never arrived' and tried to contact USPS but I am unable to lodge a claim as the tracking number is complete and they cannot do anything as it's been signed by an individual in New Jersey. Top Foxx cannot even give the details of the individual carrier that picked it up in New Jersey, they told me to wait a week so they know that this is their normal process for them. I emailed Top Foxx again and no response at all via email or facebook messenger. I will be laying a complaint to the Bureau of Consumer Laws and Protection within 5 days if I don't receive a full refund as it is fraudulent what they're doing. I suggest people who have been scammed by them to do the same. Absolutely terrible experience with this company. I've ordered three products from US companies within the last 2-3 weeks with no problem at all, I could track it and they have all been delivered without any problems.
Steve
Hey I ordered Tee shirts from Fresh Clean Tees on Instagram and 68 dollars was charged to my account on 18 July from this comapny. Here it is 28 Aug and still have no tee shirts. Why does Instagram support these ripoff fraudsters.
Kristine C.
Well should have listened to the reviews.....8 days a shipping label created in my own state no less....oooo your item has shipped emails guess what still 8 days later nothing label still created and sitting in Carteret. Paid extra for expedite.....they have no problem taking my money immediately but supply order ummmmmm that would mean actually doing something.....fake, fraudulent company...."oh we are a woman owned" blah blah well I own a company and I am a woman and quite frankly TopFoxx is an embarrassment to our community and may want to reconsider their boasting of woman owned.....your sending out a very bad image.....
Salvatore
Ci lavoro da 4 anni circa. Molto veloce e puntuale. Interessante anche il lato didattico e di approfondimento con webinar di alto livello.
Danni A.
I have placed an urgent order for glasses, money has come out of my account with no trouble at all, no confirmation email received of the order, thankfully I took a screen grab at the time. No reply so far to my message on the website as to when they will be sent.