Tommy's Express Car WashReviews of tommys-express.com

Won't refund my money. Auto debit should not have been on . They said they turned it off. ¿?????? Do they really need my 45 dollars?

Amazing location and helpful staff. I got the works an it got my baby looking new again !

Ray always takes great care of me.

Disappointing Experience at Tommy's Car Wash Taking my 2020 Ford Expedition to Tommy's Car Wash was a massive mistake. Their faulty equipment outright destroyed the rear wiper assembly on my vehicle. Shortly after exiting onto the street, I noticed my rear window was wet and turned on the rear wiper--only to find it malfunctioning. To make matters worse, I was rushing to pick someone up at the Fargo airport. When I called the manager, Chad, to report the issue, he blatantly refused to assist. His justification? I had driven off the property. This blatant lack of accountability and complete disregard for customer service is beyond unacceptable. Tommy's Car Wash clearly prioritizes their own convenience over the trust and satisfaction of their customers. Save yourself the headache, frustration, and repair costs--stay far away from this car wash.

Been a member for about 6 months at Tommy’s. They’re always very nice and smiling, which makes the experience even better. The manager, David, even came up to me and gave me some free air fresheners! Last time I went, they also gave me free cloths to dry my car. I really appreciate that this wash doesn’t leave any scratches and gets my car cleaner than other places I’ve tried. Definitely my go to car wash!

Adam Matthew Bruckhart White old racist! I’ve been a member for 6 months and my car got damaged while I was getting it washed. Tore my bumper completely off. He refused to acknowledge any fault. He repeatedly said how dump and negligent I was for having my car at a car wash and that the damages were my fault, he refused to give me the companies insurance info and told me to contact my own insurance if I felt like Tommy’s express was in the wrong. This place needs to be closed down! He’s a coward and an A-hole he kept saying how he was a former cop as if he was on an ego trip or something. He wouldn’t had addressed me in such a asinine manner if I was a big black man

This car wash at 15th and I35 used to be coulter car wash and never had a problem paid $40/month not one complaint. Since changed to Tommy it is aggravating to try and get through the gate I pull up and wait every time even though there is no need I am patient but sometimes I have to honk one time a kid yelled at me.looking for a new car wash

Total rip off. I paid for a monthly subscription and 20 days later these scumbags tried to charge me again and cancelled my account which means I only got 20 days for a monthly subscription. Total rip off so save your money from these scum...