Richelle M.
Very helpful
Very helpful. Always answers our questions promptly
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Tokeet (tokeet.com) has 267 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing267 approved reviews, newest moderated first
Richelle M.
Very helpful. Always answers our questions promptly
Miss Rebeca P.
I like the support team, always there to help and guide. definitely a channel manager I recommend
Dominik B.
Really fast and really good customer support
Michelle B.
I highly recommend Tokeet to all property managers, or short term rental owners. The customer service is always impeccable and they have comprehensive directions in video, articles, and chat's if you ever run into something new or confusing. The integration is super helpful. Tokeet helps me run my business on multiple platforms with hardly ever any problems. When I do run across an issue, its usually human error on my part, but they are always very helpful to get me back on track.
Sean G.
I have used Tokeet since I started my business over 4 years ago and very happy with the product and great support.
Brandy C.
Horrible service. Horrible CEO. After a month of being pushed off by support when they couldn’t resolve an issue my client was having using their booking widget (it was not usable therefore bookings couldn’t be made). I finally contacted the CEO on LinkedIn stating we needed help or I was going to go social until we do (fighting for my client). Instead of assisting us, the CEO told me I was a security risk because I was not the administrator, blocked my communication and told me I’m unprofessional and a bad business owner. All of this after my client emailed him authorizing me and changed me to the admin so their business is no longer hurt by this issue caused by Tokeet. I’ve never dealt with such an unhelpful rude company. Now that I’ve read more reviews I’m finding this is common. Stay away!
Response from TokeetAug 24, 2022
I just reviewed this support thread. Brandy complained about slow response on this widget on Feb 26 and it was sent to Engineering within hours by Customer Support. (Widgets are used to support direct booking on a client's website.) Engineering had other priorities at that time, but someone else in CS brought it back up on March 8 and it was resolved in a day. I see a LOT of back and forth conversation about it. I'm not privvy to her exchanges with our CEO in the following month+ before posting this review, but I think a little context about what "Horrible" means is in order.
C & MP D.
Tokeet and their staff are always helpful and provide a great service to complement their software and apps. Highly recommend *****
Goldex Coastal B.
All teams very knowledgeable and helpful.