Jack S.
I spoke with Rachel and she was…
I spoke with Rachel and she was EXTREMELY HELPFUL and helped me through a shipping problem! Thanks Rachel!!
We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.Visit TobaccoStockNeed to Contact us?
Tobaccostock (tobaccostock.com) has 237 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent
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237 approved reviews, newest moderated first
Jack S.
I spoke with Rachel and she was EXTREMELY HELPFUL and helped me through a shipping problem! Thanks Rachel!!
Jeff D.
I'm happy with the prices, if the prices go up, Ill have to quit enjoying tobacco products, and stop buying any...
keith B.
As a first time customer, you sometimes just hope for the best. Well, thats exactly what I got ! My order was correct, it shipped fast and arrived in great condition. Also, I was recieving shipping updates that allowed me peace of mind knowing where my order was at all times. Thank you Tobbacco Stock for proving a valued customer experience.
Devery C.
UPDATE/MODIFICATION: This is the foolishness Im dealing with. Im being told(a loyal recurring customer) that I provided an incorrect address, Yet, WHY IS THE FACT THAT THE COURIER STATED THEY PUT IT IN A MAILBOX....THE MAILBOX THEY WOULD HAVE BEEN REFERECNING AS ON THE SHIPPING DOESNT EXIST, SO IF ANYTHING, THE PACKAGE SHOULD HAVE BEEN SENT BACK TO THE SENDER NON DELIVERABLE, NOT , PLACED INSIDE MAILBOX. THE MAILBOX NEVER EXISTED. SO HOW CAN THE COURIER CLAIM THEY LEFT IT IN THAT BOX....? Respectfully Submitted,,,,, An Old Patron. Order Never Delivered. No Proof of Delivery (POD) Package was never left in the building eighter because we were in the Lobby ALL day when deliveries were being made... Courier stated (Lied) about the package being left in the Mailbox of the recepient, but noo such mailbox even existed within our building.. I reported this to USPS before even dealing with Tabaccostock . You guys didnt even want to offer a credit or reship with the correct data , i was told I had to absorb that cost.. Considering not even smoking Backwood anymore because you were my only suppliers for the past two years
Response from TobaccostockMar 19, 2025
We do not offer credit or reship orders if the customer provided an incorrect address. this is what happened here.
Ronald
very fast like 2 days Thank you
Lewis S.
When there was a problem, their team worked to correct it. They are some good people.
Anonymous
I was in a rush, searched "5lb gold good stuff," followed link and ordered. After paying, i realized I had ordered menthol, emailed about my mistake and Tobaccostock was quick to rectify my error.
Eboni F.
Amazing I left something out for my shipping and they immediately responded and corrected the issue I'm so thrilled.